Brand Certified
Chipotle Mexican Grill
2.5(187 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
399 W Bagley Rd, Berea, OH
44017, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(440) 531-0013
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/oh/berea/399-w-bagley-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4270
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Berea is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.5
187 reviews
5 stars
55
4 stars
10
3 stars
4
2 stars
16
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted the restaurant's lack of cleanliness, with dirty counters and unsanitary conditions.
Food Quality
Many customers complained about the quality of food, including undercooked rice and meat, as well as inconsistent portion sizes.
Management Problems
Reviews indicated a lack of effective management, with staff appearing untrained and disorganized.
Inconsistent Availability
Customers noted that the location often runs out of key ingredients, leading to disappointment and frustration.
- SCS. Carter3 days ago2.0why is there no ice. this store lowkey sucks
- JJJackFeb 17, 20265.0They always hook it up here. Nice staff.
- HFHalle FilutFeb 12, 20265.0Best protein bowl I have ever had from any Chipotle! The chicken was not over cooked, and it was not cut up in tiny pieces. The chicken was tender, perfectly seasoned and in nice sized chunks. The fajita vegetables were delicious. We definitely will be changing our favorite location to this Chipotle in Berea.
- RRRyan RFeb 5, 20261.0Half the rice was raw and the other half was severely overcooked.
- KPKevin PhillipsJan 18, 20261.0Worst Chipotle location. Order was ready at 600 pulled in at 613 did not leave the drive through until 643. Half an hour i sat. There is physically no way out of line. Literally stuck for half an Hour. Today is the second time I was stuck in this line at this location. No apologies, no kind customer service, no explanation. What the hell happened to the service industry? Terrible!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Berea?
Chipotle Mexican Grill in Berea is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Berea?
It is located at 399 W Bagley Rd, Berea, OH 44017, United States.
How can I order food from Chipotle Berea online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Berea serve?
They serve fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
Does Chipotle Berea have any special programs or rewards?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What other dining options are near Chipotle Mexican Grill in Berea?
Nearby dining options include Nam Wah (Vietnamese restaurant), Maya and Marco's Pizza (Mexican and pizza restaurants respectively), Subway, and Zach's Place.
Are there any grocery stores near Chipotle Berea for convenient shopping?
Yes, Marc's and Tops Friendly Markets are grocery stores and supermarkets located nearby for your convenience.
What nearby places can I visit after dining at Chipotle in Berea?
You might enjoy visiting The Upper Deck sports bar for drinks, or stop by Mootown Creamery for ice cream after your meal.
Can I find financial services near Chipotle Mexican Grill in Berea?
Yes, there is a LibertyX Bitcoin ATM and a Chase branch nearby that provide various financial services and ATM access.
How can I contact Chipotle Mexican Grill in Berea for inquiries?
You can contact the store by phone at +1 440-531-0013 or email them at OH.4270.Berea@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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