Dunkin'

Reviews

• MM

  M

  Nov 14, 2025
  1.0
  No communication while you wait. Very slow drive through
• AD

  Alexandra Desgrange

  Oct 6, 2025
  1.0
  I have been a Dunkin customer religiously for years, and I have came to this Dunkin a handful of times .since moving to this area with my husband, and never have I experienced so much lack of service. as in never has one person smiled when walking in the door, and the lack of the professionalism and how these employees handle themselves & to carry themselves as in you can tell everyone hates there job and it shows in the service you get. top that off with the girl who made our drinks ended up not being drank because she literally tossed in syrups and were all at the bottom and it was disgustingly distasteful of what a Carmel craze actually tastes like. I’ll be going to Shelby from now on; oh one last thing ironically both me and my husband have had stomach aches and etc after going to Dunkin and drinking half of it.
• HT

  Heather T

  Sep 29, 2025
  5.0
  Caramel macchiato's here are so Yummy.! Staff is always so friendly, at every Dunkin.
• JC

  John Cafarelli

  Sep 27, 2025
  1.0
  Avoid this place if you can. It's just a counter attached to a gas station. When I arrived, there was one customer patiently waiting, a few cars in the drive through, and four young employees working. I waited at the cash register for around 10 minutes before anyone acknowledged me. In the meantime, the other customer eventually received her order, and she was barely out of earshot before the employees began to insult her in front of me. They voiced their displeasure that customers were actually ordering, and they had to make drinks. There was nothing but a counter and three feet of space between me in the customer area and them in the open kitchen. A young man arrived for his shift, clocked in, and greeted me. He was very pleasant and seemed embarrassed by the figurative dumpster fire burning around him. They only had about six kinds of doughnuts, and they were clearly mislabeled. He tried to identify what they were so I could order a half dozen when another employee interrupted and explained that their baker quit. I don't think Dunkin has actually baked doughnuts in any of their stores in decades, and I assume no one else was willing to thaw and glaze whatever product they had in their freezer. While the new employee was trying to clean up the mess to make my coffee, one employee instructed him to make a croissant sandwich for her instead while yet another employee went outside for a smoke. As I waited for my coffee, an employee said, "I don't know why people are coming here. It's not even good." She was correct. The doughnuts were stale. Lesson learned. Take it from the people who work there, it's not even good and they don't want you there.
• BR

  barbara rickard

  Sep 20, 2025
  1.0
  Placed an order online 15 minutes prior to arrival. Went in to pick up. Girl making wraps kept complaining about her job and people watching her make sandwiches—literally no place else to look. Waited about 15 more minutes listening to her constant complaining when someone finally asked about our order. Apparently she insisted she made it earlier 🤷‍♀️- guess it went to someone else. They remade order..3 hash brown orders were thrown into 1 bag, the avocado toast was in its box upside down, and the bacon snack had about 3 pieces in it. Go here if you like to be annoyed.

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