Chipotle Mexican Grill

3.5
397 reviews
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About

Mexican Restaurant
Chipotle Bellefontaine is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1551 S Main St, Bellefontaine, OH
43311, United States

Hours

Reviews

3.5
397 reviews
5 stars
172
4 stars
74
3 stars
33
2 stars
32
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including old or improperly cooked items, small portions, and inconsistent flavors.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, unhelpful staff, and frequent order inaccuracies.

Stock Availability

Customers frequently noted that the location was out of staple ingredients, leading to disappointment and frustration.

Cleanliness and Atmosphere

Several reviews mentioned the restaurant's cleanliness issues and an unwelcoming atmosphere, impacting the overall dining experience.
  • BM
    Blade McGee
    2 days ago
    1.0
    Came in here 10:20pm got some young guy sweeping the floors, looks right at me, i say hello he just has a stupid look on his face like he’s mad at the world and doesn’t say anything back keeps sweeping, another guy turns his back to me while he mops. I wait about 4-5 minutes just standing there being ignored by everybody. I asked “are you guys closed?” After a pause and some “uhhmmms” another guy says no we’re open. I turned around and walked out. Just a bunch of kids who don’t care about their job and too lazy to do it. Normally I’d feel bad going to a place 40 minutes before they close but I’m like its chipotle they don’t really dirty anything and everything is already out. Well that’s still too big of a task for them 😂
  • SH
    Sarah H.
    Jan 4, 2026
    1.0
    We love Chipotle but this location really disappointed us. First we waited in line while employees prioritized tasks that weren't serving the customers. Then once we were waited on the kid doesn't inform us before ordering that they were currently out of stock of burritos. I'm sorry but if you are out of stock of one of the two options available...there should be a sign on the door and one on the glass at the counter. The employee was very stingy with portion sizes and a lot of the toppings were old and needed changed. $35 is a lot of money for 2 bowls and 2 drinks. And then to top it off all the tables were dirty. That's gross especially this time of year when everyone is sick. All I can say is DO BETTER !!!!!!
  • KT
    Kimberlea Timberlake
    Dec 21, 2025
    1.0
    I picked up an order this afternoon and was disgusted when I got it home. I ordered a barbacoa bowl and the barbacoa was smashed into the bowl, probably to hide the fact it was old and inedible. It was hard, not shredded and very cold. It’s as if they gave me the old stuff from early in the day instead of scrapping it. If you wouldn’t eat this yourself, why would you give it to a customer? Providing bad meat to someone could get them really sick. I tried calling but it’s impossible to reach the actual store. This needs resolved.
  • ZF
    Zach Foster
    Dec 7, 2025
    1.0
    Called in a DoorDash at 4:50 it didn’t get completed for an hour. Which is insane my DoorDash guy waiting there for 30 mins and nothing had to cancel because he didn’t want my other food to get cold.. and I try to call them to ask them what’s up. You can’t it’s AI answering and no way to talk to someone.
  • CM
    Christina Marie
    Nov 22, 2025
    2.0
    About the worst customer service you can get. They have been unfriendly consistently and don't acknowledge you when you are the only one in line. The atmosphere makes it seem like they hate their job. Better off going to a mexican restaurant, you'd get better portions for your money.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Bellefontaine serve?

Chipotle Mexican Grill in Bellefontaine serves fast-casual Mexican food with a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 1551 S Main St, Bellefontaine?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.