Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.
Food Quality
Many reviews mentioned cold or improperly prepared food, with specific complaints about missing items and unsatisfactory freshness.
Cleanliness
While some customers noted clean bathrooms, others reported dirty dining areas and poor overall cleanliness.
Machine Malfunctions
Frequent complaints about broken ice cream and shake machines, leading to customer dissatisfaction.
CG
Crystal GMF
Feb 23, 2026
1.0
Had to wait 30 min in line for my mobile order just for them to say it's after breakfast and you can't make it? Like it was fully paid for and yet can't make the food 2 mins past 10:30 ridiculous the staff is lazy and there has been so many times they have gotten my food wrong 🤦♀️
NM
Nick Markowitz
Feb 7, 2026
1.0
Stopped for a small coffee to get warmed upn10 minutes later after complaining finnaly got it. After people whobwkaked in behind me where being served
In mean time 2 teens looked like they where sleeping in a booth and no food on table . Ends up they where sprawled over the benches and playing with their phones. Won't be back
PC
Paisley Coe
Dec 30, 2025
1.0
Apparently no “ ice” but other drinks had ice cold fries, with no salt… disgusting.. highly don’t recommend
TE
Triple D Engine
Dec 24, 2025
1.0
They say the open at 5am . More like they get there at 4:58 am and then start . Multiple days wasted 10 minutes sitting in drive thru , only to have to leave without ordering because they were gonna make me late for work . Seems like management is dropping the ball .
NM
Nena Mills
Dec 20, 2025
1.0
My mother gets coffee daily from mcds and all she asks is for it to be fresh and they say it's fresh and it never is and when she asks them they say it is with attitude so she pulls away and drinks it and it's not fresh!!!!
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