Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and issues with staff attitude, indicating a lack of professionalism and efficiency.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about incorrect orders and unsatisfactory meal quality.
Staff Attitude
Numerous customers experienced rude or unhelpful behavior from staff, contributing to a negative dining experience.
Cleanliness
While some customers noted cleanliness, there were also reports of unsanitary conditions, particularly in the bathrooms.
Mixed Experiences
A few customers had positive experiences with friendly staff and good food, suggesting that service quality may vary significantly by time and staff.
DT
D T
1 day ago
3.0
The employees here are top notch I got a gift card It's been years since I have been to McDonald's For a S&P 500 company you would think McDonald's after all the years of loyal customers they could do better I don't know how they got the beef patty the same thickness of the cheese and pickles Amazing McDonald's should be ashamed to offer something so pathetic for $2.99
MS
Mathew Stein
Feb 26, 2026
1.0
Exactly what you would think for the area. Told me to pull forward and wait 3 minutes. 10 minutes later I get my food.
OM
Olivia McCaster
Jan 10, 2026
1.0
Very hostile. The short black lady Sabrina has her daughter on the floor behind the counter when she was fired for the assault of another co-worker. She has verbal threatened me as a customer. And tried to intimidate me. I would like this to be dealt with and her reprimand or I’ll be going to oakwood police station and corporate. Thank you.
GG
Geoff Gale
Jan 4, 2026
1.0
Left and was drinking my drink and found something in it and have no idea what it is
LO
La Tonya Owens
Dec 29, 2025
2.0
(8pm December 29th drive thru window)
It was disappointing enough that we ordered this QPC DELUXE that didn't have any DELUXE.. but my daughter should not have needed to come home and actually COOK the meat in the air fryer since there's no option for a RARE BURGER with the blood still coming out!🤨
What are the operating hours for the McDonald's restaurant at 23321 Broadway Ave, Bedford, OH?
McDonald's at 23321 Broadway Ave is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
Can I order delivery from McDonald's at this location, and during what hours?
Yes, delivery is available daily from 5:00 AM to 10:00 PM with options for same-day and no-contact delivery.
Does this McDonald's offer curbside pickup and mobile ordering services?
Yes, they offer curbside pickup, mobile ordering, and mobile offers for customer convenience.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app to order from this location?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service open daily from 5:00 AM to 11:00 PM.
Are there any hotels nearby where customers can stay when visiting this McDonald's?
Yes, nearby hotels include Hampton Inn & Suites Oakwood Village-Cleveland, Holiday Inn Express Oakwood Village, and Quality Inn & Suites, convenient for visitors staying in the area.
What coffee shops are near this McDonald's location if I want a different coffee experience?
Nearby coffee options include Dunkin' and Starbucks, providing alternatives for coffee lovers near the McDonald's at 23321 Broadway Ave.
Are there any nearby grocery or shopping centers customers might visit before or after dining at McDonald's?
Yes, customers can visit A&A Indo Asian Grocery, Ollie's Bargain Outlet, Sam's Club, and the Hawthorne Valley shopping center nearby for groceries and shopping needs.
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