Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,534 reviews
5 stars
423
4 stars
307
3 stars
293
2 stars
153
1 star
358
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including overcooked items, missing components, and unsanitary conditions.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported dirty bathrooms and unsanitary food handling.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including lack of acknowledgment and negative attitudes towards customers.
Inconsistent Experience
Customer experiences varied widely, with some praising quick service and friendly staff, while others described long waits and poor service.
- SSSkylarNov 17, 20255.0I usually stop by the drive thru here for breakfast on the way to work. Very friendly staff, timely delivery of the food items as well.
- BBBerzerkNGNov 14, 20251.0I got to this McDonald’s at 10:50 and was waiting there for a while no one answered than as soon as it hit 11 they shut the screens off and had that stupid we are closed message what happened to people that actually want to work
- CRChristopher RichardsNov 11, 20251.0This is hands down the WORST McDonald’s in America, I’ve been to McDonald’s all over this country and I can say everything about this one is horrible from the staff to the service to the food. Avoid it like the plague
- ATallen terrellNov 11, 20251.0November 11th 9:27am I tell the lady at the pickup window to have a good day she looks at me & slams the window. I’m not sure were they hire these evil people
- GKGabbie KNov 6, 20255.0Best McDonald’s I’ve ever been to hands down. My food looked good with the right portions, staff was so nice, fries were fresh, like hands down so amazing.
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's restaurant at 23321 Broadway Ave, Bedford, OH?
McDonald's at 23321 Broadway Ave is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
Can I order delivery from McDonald's at this location, and during what hours?
Yes, delivery is available daily from 5:00 AM to 10:00 PM with options for same-day and no-contact delivery.
Does this McDonald's offer curbside pickup and mobile ordering services?
Yes, they offer curbside pickup, mobile ordering, and mobile offers for customer convenience.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app to order from this location?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service open daily from 5:00 AM to 11:00 PM.
Are there any hotels nearby where customers can stay when visiting this McDonald's?
Yes, nearby hotels include Hampton Inn & Suites Oakwood Village-Cleveland, Holiday Inn Express Oakwood Village, and Quality Inn & Suites, convenient for visitors staying in the area.
What coffee shops are near this McDonald's location if I want a different coffee experience?
Nearby coffee options include Dunkin' and Starbucks, providing alternatives for coffee lovers near the McDonald's at 23321 Broadway Ave.
Are there any nearby grocery or shopping centers customers might visit before or after dining at McDonald's?
Yes, customers can visit A&A Indo Asian Grocery, Ollie's Bargain Outlet, Sam's Club, and the Hawthorne Valley shopping center nearby for groceries and shopping needs.