Dunkin'

Reviews

• FB

  Freddie Ballard

  5 days ago
  5.0
  Nice experience
• JD

  Justin D

  Feb 18, 2026
  1.0
  Don’t know what’s in this coffee also I ordered 10 munchkins they didn’t have it. They said instead I can get one doughnut.
• ET

  Erik Thoreson

  Jan 28, 2026
  1.0
  Place is a joke. Ran by a bunch of incompetent people who can barely understand English. Cant even open on time.
• AT

  Albert Tate

  Jan 21, 2026
  4.0
  Great food warm to order. No problems
• JJ

  J.J.

  Dec 21, 2025
  1.0
  I visited this Dunkin’ location early in the morning regarding a breakfast sandwich with a clear food-quality issue (photos attached). The lack of acknowledgment, apology, or resolution made the experience feel dehumanizing and deeply unprofessional. The egg on the sandwich appeared contaminated and was not something I felt safe eating. When I brought this to the counter, the issue was not acknowledged, and I was not offered an apology. I requested a refund rather than a remake, as I no longer felt comfortable continuing the transaction. I was told no one could issue a refund because a manager was not present. Multiple employees gathered at the counter, but no one attempted to resolve the issue, reassure me, or take accountability. I was simply told the manager was not there. I also was not greeted upon entering the store, which has been a recurring experience at this location. Being made to stand at the counter explaining a legitimate concern while staff watched without engaging was uncomfortable and unnecessary. This appears to be a management and training issue. Staff should be empowered to handle basic customer service concerns, especially those involving food quality. A simple apology and clear resolution would have gone a long way. I hope this feedback is taken seriously, as customers deserve to feel respected when spending their money.

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