Location.com logo
Brand Certified

Arby's

3.8
(1057 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

5445 Northfield Rd, Bedford Heights, OH
44146, United States
(216) 587-6658
http://www.arbys.com/locations/us/oh/bedford-heights/5445-northfield-rd/store-10
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5445 Northfield Rd, Bedford Heights, OH
44146, United States

Hours

Reviews

3.8
1,057 reviews
5 stars
412
4 stars
280
3 stars
196
2 stars
62
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold fries, incorrect orders, and poorly prepared sandwiches.

Speed of Service

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.
  • KM
    K M
    Feb 18, 2026
    1.0
    Beyond rude and SLOW as heck. Don’t even waste your time coming here. You could run to McDonald’s down the road, order, eat your food and go through the line three more times by the time you’d even get to order once at this Arby’s.
  • KJ
    Keisha Jackson
    Feb 17, 2026
    5.0
    Very good! The deluxe fish was awesome
  • DR
    Devon Reidenbach
    Feb 10, 2026
    1.0
    Trash place
  • NT
    Neeko TheGreeko
    Feb 2, 2026
    3.0
    Not great. Got wrong product by inconsiderate order taker.
  • JM
    Johnny Mitchell
    Dec 13, 2025
    1.0
    Nice customer service
Read more reviews on Google

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others