Wendy's

3.6
883 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3220 Dayton-Xenia Rd., Beavercreek, OH
45434, United States

Hours

Reviews

3.6
883 reviews
5 stars
321
4 stars
223
3 stars
140
2 stars
68
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, with several mentioning that their orders were incorrect or missing items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Inconsistency

The quality of food and service varied significantly between visits, with some customers experiencing good meals while others faced terrible service and food.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a messy environment.

Management Concerns

Reviews indicated issues with management, including staff being treated poorly and a lack of effective oversight leading to ongoing problems.
  • AH
    Alexandra Hernandez
    5 days ago
    1.0
    I specifically ordered a dish without pork, but they gave me one with pork. I even went to the cashier to show the girl who served me that she had given me pork, but she didn't do anything about it. I won't eat there again.
  • PL
    Paul Lucjak
    Jan 4, 2026
    1.0
    When I was a kid - a teen, back in the day - I could never afford Wendy's. I always went to McDonald's, because McDonald's was cheaper. Wendy's had the reputation then for quality, and it certainly showed in their prices. So, years later, as an adult, I've tried Wendy's, and sometimes it's good, and sometimes it's complete garbage. In other words Wendy's are no better than anyone else. Not these days their not. When their food is bad - it's really bad. Today, it was another bad day. I've never before complained about them, but after many bad meals over the years at Wendy's, it's about time I did. Today, it had actually been sometime since I last visited them, and a good Wendy's hot, and fresh burger sounded like a great idea. So, I ordered two 'Dave's Singles' - with everything on them. That's EVERYTHING. Also, a large fries. I thought it would be a much longer wait than what it was, because these are supposed to be made hot, and fresh, but I noticed my wait time was only about a minute - at the most! The employees were friendly, but that wait time was just a little too fast...if you know what I mean, as in those items couldn't possibly have been made hot, and fresh. Still, I was in a hurry - so I didn't check my order at the window, but decided to trust the Wendy's crew, and that I would be getting hot, and fresh. So, I went home, and opened the bag to find that one of my 'Dave's Singles' had nothing at all on it - other than the meat itself! Then the other had only a small piece of lettuce, one piece of onion, and no tomato at all. NEITHER BURGER WAS HOT. Both were lukewarm at best. You know, I can recall an advertising campaign that Wendy's had, in the not-so-distant-past, where they declared their fries to always be hot, and crispy. Well, today, their fries were once again lukewarm, and limp. Listen, it's obvious that this stuff wasn't prepared hot, and fresh for me, but instead had been sitting under a heated lamp for a little while. Also, their buns...what happened to their buns? The buns always taste really odd anymore. Years ago their buns had a good, fresh taste to them. As well as the size - has anyone else noticed the size of the buns has decreased over the years? Yet their prices are just as expensive as they ever were - more so. Wendy's just isn't worth it anymore. This Dayton-Xenia Rd, location in Beavercreek is one of the consistently worst Wendy's locations as well. Over the years, I'd witnessed some pretty filthy behavior from some of their staff that no longer work there, and as a result - I'd quit going there altogether, but after sometime away, I did ultimately drift back to that location, as it's very close to my house, and convenient. However, while their behavior has improved - the food hasn't, and I won't be back.
  • JB
    Jackie Beegle
    Dec 23, 2025
    5.0
    I came here at 6:30 at night and the food was so fresh, so delish that my family actually went back through the drive thru and ordered more food. Seriously the softest, freshest buns I’ve ever had from any fast food place. Order was correct as well, both times.
  • JH
    Justin Hardman
    Dec 19, 2025
    1.0
    While wendys as a whole has gone down hill. This one may have sank the worst. Never get orders correct. Always out of something ans wont answer their phone when they get orders wrong
  • HH
    Heather Hansen
    Dec 13, 2025
    1.0
    Said the frosty machine was off, it’s 8:30pm (they close at 10) but just watched an employee walk to his car with one while in line?

Frequently Asked Questions About Wendy's

Is 3220 Dayton-Xenia Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 3220 Dayton-Xenia Rd, Beavercreek, OH?

Wendy's drive-thru and dine-in services are available daily from 6:30 AM until midnight.