McDonald's

3.5
1371 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3157 Dayton Xenia Rd, Beavercreek, OH
45434, United States

Hours

Reviews

3.5
1,371 reviews
5 stars
487
4 stars
290
3 stars
240
2 stars
125
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during lunch and dinner hours, with some stating it took over 30 minutes to receive their orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers often receiving the wrong items or missing components.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, impacting overall customer satisfaction.

Food Quality

Several customers noted that food quality has declined, with complaints about cold items, incorrect preparation, and overall freshness.

Cleanliness

There were multiple mentions of unsanitary conditions, including dirty tables and restrooms, which detracted from the dining experience.
  • KH
    Kristin Haas
    Nov 11, 2025
    5.0
    I want to give a shout out to the breakfast team today! A small act helped me in a pinch and very much helped my day! Above and beyond!! !Y’all are amazing and I am super grateful for your kindness!
  • CM
    Chris Mortimore
    Nov 6, 2025
    1.0
    I made my last purchase at McDonald's tonight. I cannot get on board with them ROUNDING DOWN as an excuse due to "Penny Shortage" It's the principal of it. I wasn't told until after my order, after I handed them my money and as they where handing me my chance they asked "Is that okay?" No it is not okay to short people money. It may be pennies to me but it's Millions to them. Why has nowhere else I've run into started doing this?
  • AP
    Aarti Prabhu
    Nov 6, 2025
    1.0
    Long wait time, computer problems, unable to understand simple mobile order QR code or 4 digit #, poor customer service staff interaction.
  • JR
    Jimmy Rowan
    Nov 2, 2025
    1.0
    This McDonald's has been consistently bad over the past few weeks. Through the drive through I've had to wait in a parking spot for 13 minutes (I timed it) and they still gave me an incorrect order. I then had to go inside and it took them about 10 minutes to correct it. Then today I went inside to order and the kiosk didn't take card payment and there were no number tents available at any of the kiosks. The soda fountain in the lobby wasn't working, I don't think the one in the back was working either since my Coke was warm. The food was given to me cold, the fries were barely edible. Trash cans are always full or overflowing. Overall not a good place to go, I wouldn't recommend this location.
  • LH
    Luke Hoffman
    Oct 25, 2025
    1.0
    Worst McDonald’s in the area. Had a mobile order and I stood for 10 minutes (yes I timed it) staring at the bag that would be mine behind the counter. No employee even acknowledged that I was waiting. I saw them take, make, and give out an employees food while mine was sitting there. Once I did finally get my 10 minute old order, my burger was as expected very cold. The drink had most of the ice melted and not even filled up all the way. It seems the only possible good time to go is breakfast. These lunch/dinner crews don’t know what they’re doing. You could walk down to the McDonald’s on linden and back and it would be faster. 10/10 don’t recommend if you’re on the clock and need a quick grab and go

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Beavercreek?

McDonald's in Beavercreek operates 24 hours a day, 7 days a week.

When is the delivery service available at this McDonald's location?

Delivery service is available daily from 5:00 AM to 11:00 PM.