Jimmy John's

3.5
156 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4396 Indian Ripple Rd, Beavercreek, OH
45440, United States

Hours

Reviews

3.5
156 reviews
5 stars
69
4 stars
28
3 stars
14
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for delivery and issues with order cancellations, often citing poor customer service.

Food Quality

While many customers enjoyed the sandwiches, there were consistent complaints about stale bread and missing ingredients.

Staff Performance

Some employees received praise for their friendliness and efficiency, while others were criticized for poor customer service and lack of professionalism.

Cleanliness

The facility was noted to be clean by several customers, contributing positively to their overall experience.

Management Concerns

There were mentions of inadequate staffing and management issues, leading to operational inefficiencies.
  • SS
    Sasha
    Dec 15, 2025
    3.0
    Misleading advertisement - freak fast is not a 45 minute delivery window when they are 3 minutes down the street. Do not recommend ordering from them if you are on a limited time frame for delivery. Ordered during a non peak time as well.
  • JB
    Jackie Blevins
    Nov 20, 2025
    5.0
    Great service! Awesome food
  • BG
    Bryce Gentry
    Nov 5, 2025
    3.0
    I asked for extra mayo and they put basically no mayo on my sandwich, penny pinched my sandwich. very dissatisfied but it’s still gas
  • IB
    India Boldware
    Sep 27, 2025
    4.0
    So glad toasted sandwiches are offered now. The people at this location are way better than the ones by my house. Worth the extra 7 minute drive
  • AK
    Alexander Kinkade
    Aug 30, 2025
    5.0
    Disappointed that Josh was having to carry the weight of the store on his own. He was the only one there and was killing it by himself. He took great care of us and made some great sandwiches. Hopefully management commends him for his work and helps him as he was seemingly working open to close. People like Josh are the ones who make the world great.