Brand Certified
Donatos Pizza
3.7(296 reviews)
Certified by Donatos Pizza • Mar 01, 2026
Business Details
3197 Rodenbeck Dr, Beavercreek, OH
45432, United States
Certified by Donatos Pizza • Mar 01, 2026
(937) 427-5880
Certified by Donatos Pizza • Mar 01, 2026
https://www.donatos.com
Certified by Donatos Pizza • Mar 01, 2026
About
Certified by Donatos Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Certified by Donatos Pizza • Mar 01, 2026
Hours
Certified by Donatos Pizza • Mar 01, 2026
Reviews
3.7
296 reviews
5 stars
135
4 stars
63
3 stars
30
2 stars
20
1 star
48
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others experienced poor management and unhelpful responses.
Delivery Issues
Many reviews highlighted long wait times for delivery and problems with the delivery process, including cold food and missed orders.
Food Quality
While some customers enjoyed the pizza, others reported issues with burnt or poorly prepared items.
Staffing Problems
Several reviews mentioned understaffing, leading to slow service and long wait times.
- RBRob BanksFeb 20, 20264.0Our first order was last week with a scheduled pick-up. That did not go as planned and the food was just being put in the oven when we arrived. We called to comment and were given a store credit. Unfortunately, that credit does not show up with a web order. I called the store and the employee who answered, Daniel Price, was incredibly helpful. He was able to take my order and apply that credit. Must say, the food is great even if some service can be a bit off at times. Will definitely order again.
- DKDiana KellerFeb 4, 20265.0The employees went above and beyond to fix a mistake that wasn’t even theirs. Very impressive customer service!
- TGThomas GoklishFeb 1, 20261.0Ordered 2 pepperoni pizzas on the app, they deliver the wrong ones. Driver takes them back and marks the order complete. I call the store twice, no one picks up. Wait 10 minutes and call and the lady (manager) says oh we got busy and forgot about it - not what I wanted to hear. I waited 30 more minutes, no pizza, so I drive there and ask where is my pizza. She acknowledged the issue, blamed the delivery driver, and denied saying she forgot about my pizzas. She told me it is out for delivery, but I since drove home, kids crying because pizza night ruined, feed them and still no pizza as I type this 2.5 hours after ordering.
- SHShannon HendricksDec 14, 20251.0I should have looked in the box before I left the store tonight. Completely burnt. Picture is a pepperoni pizza. Definitely not what it is supposed to look like. The cheese pizza was also burnt and looked similar. I don’t understand why anyone would think this was acceptable to box up.
- JAJoshua Van AbelDec 11, 20255.0I ordered pizzas for takeout, got home and realized that my order was incorrectly prepared. I went back to the store and the Donatos staff members were very professional and made sure I was taken care of. Everyone makes mistakes, it’s about how you respond to those mistakes. Your pizzas and customer service are great!
Frequently Asked Questions About Donatos Pizza
What type of pizzas is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located in Beavercreek?
Donatos Pizza is located at 3197 Rodenbeck Dr, Beavercreek, OH 45432, USA.
What are the opening hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM. It is closed on November 27, 2025 for a holiday.
What payment options does Donatos Pizza accept?
Donatos Pizza accepts American Express, Discover, Mastercard, Visa, and cash as payment methods.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
How can I place an order at Donatos Pizza online?
You can order online through their website at https://www.donatos.com or use their app available on the Apple App Store and Google Play Store.
Is Donatos Pizza family-friendly and wheelchair accessible?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrances.
Are there any nearby services like pharmacies or salons close to Donatos Pizza?
Yes, nearby are Medicine Shoppe pharmacy and Blast Salon, a beauty and hair salon, offering convenient services before or after your meal.
What nearby transportation options can help me reach Donatos Pizza?
Dayton Xenia Rd. provides travel and transportation services nearby, helping customers access Donatos Pizza easily.
Are there nearby wellness and beauty centers near Donatos Pizza for relaxation after dining?
Yes, nearby wellness centers include Mindful Body Balance massage therapy, Moon Dog Massage spa, and Luminous Teeth Whitening Spa for beauty treatments.
Brand Certified Facts from Donatos Pizza
This information is certified by Donatos Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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