While many customers praised the freshness and taste of the subs, several reported issues with portion sizes and quality, including stale bread and insufficient toppings.
Service Issues
Numerous reviews highlighted inconsistent service, with complaints about rudeness, slow wait times, and order mix-ups.
Cleanliness Concerns
Some customers noted cleanliness issues, particularly in the dining area and restrooms, which detracted from their overall experience.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with the food and service, particularly praising specific staff members for their friendliness and helpfulness.
AM
Alyssa Mallets
Dec 29, 2025
5.0
we ordered the philly with a cup of lasagna soup and it was fantastic! the philly was very flavorful and the bread was soft, lasagna soup was also packed with flavor! will definitely be back
TC
Tracey Chaney
Nov 14, 2025
2.0
Stopped here for the 1st time, I asked the girl working the register how the lasagna soup was. She responded to me it tastes like microwave soup but is good. That didn't sound good to me so I passed on the soup. We ordered our subs and proceeded to find a clean table. We noticed an area of clean tables and sat down. A few minutes passed and another young girl brought our food to us and threw the bags onto our table. I thought it was strange but, didn't worry too much. We began to eat our sandwiches which were very good when the same young girl was mopping near us looked over at us and told us we were sitting in an area that was closed. I told her I was sorry, there wasnt a sign that said that. There was a chair that was in aisle way but I thought someone had forgotten to push chair back. she then told us to go ahead and eat....I WAS upset by this time. Too bad for bad service. we will not be returning.
TT
Tobias
Nov 10, 2025
1.0
$40 for 2 10" subs with a side and medium drink!!!!! On top of it staff was rude for no reason
DN
Dorelle Noggle
Nov 10, 2025
5.0
We love DiBella's subs. They are prepared carefully and taste great! They are a great value for the money. Based on our experiences at other sub shops, DiBella's is the only one we go to.
KM
Kaleb MacGillivray
Nov 9, 2025
1.0
0 STARS if I could
Wow, what an amazing experience with DiBella’s Subs tonight! I placed my order at 6:36 PM, full of excitement for a good meal… and after a luxurious hour and 9 minutes of waiting, they finally decided to cancel my order at 7:45 PM. Incredible!
Who needs dinner anyway when you can enjoy the thrill of anticipation followed by total disappointment? The suspense was unmatched. Truly, a masterclass in how not to handle customer orders.
Thanks for absolutely nothing, DiBella’s. You’ve really outdone yourselves this time. 0 stars.
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in making the best sub sandwiches.
Where is DiBella's Subs located?
DiBella's Subs is located at 2544 Zink Road, Beavercreek, OH 45324, USA.
What are the regular operating hours of DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Are there any special holiday hours for DiBella's Subs?
Yes, DiBella's Subs is closed on November 27, 2025, and December 25, 2025. It has reduced hours on December 24, 2025 (10:00 AM to 5:00 PM) and December 31, 2025 (10:00 AM to 7:00 PM). On January 1, 2026, it is open from 11:00 AM to 9:00 PM.
How can customers place an order at DiBella's Subs?
Customers can place orders online through their website at https://order.dibellas.com/ or by calling them at +1 937-320-9540.
Where can I view the menu for DiBella's Subs?
The menu is available online at https://www.dibellas.com/menu.
What social media platforms is DiBella's Subs active on?
DiBella's Subs is active on Facebook, Instagram (@dibellassubs), and TikTok (@dibellassubs).
What nearby dining options are available besides DiBella's Subs?
Nearby dining options include Chipotle Mexican Grill, Pita Wrap Mediterranean Grill, and Sonic Drive-In, offering a variety of Mexican, Mediterranean, and fast food choices.
Are there any nearby hotels close to DiBella's Subs for visitors?
Yes, nearby accommodations include Tru by Hilton Beavercreek Dayton, Birch Hill Suites Extended Stay Beavercreek, Suburban Extended Stay Hotel Dayton-WP AFB, and Suburban Studios Dayton-WP AFB.
What nearby services can help customers visiting DiBella's Subs with transportation or automotive needs?
Nearby services include Marathon Gas, Meijer Gas Station for refueling, U-Haul Neighborhood Dealer for truck rentals, various auto dealers like Wright Auto Exchange and Krug Auto Sales, and WhiteWater Express Car Wash.