Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Many customers praised the bagels and breakfast sandwiches, noting they were delicious and fresh.
Service Issues
Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and a filthy coffee station.
Management Concerns
Feedback indicated dissatisfaction with management, particularly regarding staff behavior and order accuracy.
Inconsistent Experience
While some customers had positive experiences, many others reported issues with service speed and order fulfillment.
MP
Maya Peoples
Feb 18, 2026
1.0
Bagel sandwich was dry and tasteless with hair in it
AE
Abby Epstein
Feb 14, 2026
5.0
I came in and it was very clean and smelt like fresh bagels and it was great, the lady working was so sweet and she helped me, I had never been there before. She was very patient with me the whole time. It was very clean and pretty inside. I took the rest of my food home because I got full fast but it was very very delicious. I recommend to anyone that wants a good breakfast bagel or sandwich.
ME
Melique Epstein
Feb 5, 2026
5.0
The manager Jenn was very friendly and engaging. Employee were friendly and quick! Will be back
MM
Monica Madey
Jan 23, 2026
5.0
Always such a great experience! The food is amazing and the service and cleanliness at this establishment is always spot on! And, if you’re lucky enough to visit when Jenn is working, you’ll get the opportunity to experience top level customer service and genuine kindness!
JS
Jugraj Singh
Jan 19, 2026
1.0
You can take the bagel out of NY, but you can’t take the NY out of the bagel? This place does exactly that. Listen maybe I’m expecting too much but as a native new yorker, If you look in the face and say we can’t add any seasoning to your eggs (mind you salt and pepper) because you just don’t have that, something’s massively wrong. We were there at 10AM on a Sunday and there was 1 person in line, red flag that we ignored. The red flag we could not ignore was the very slow service, and to add insult to injury, we were grateful that they made a fresh batch of coffee that we unfortunately did spit right out once we tasted it. Could be on us but y’all don’t got real coffee beans IMO. A bodega with staff that don’t even speak a word of english knows what salt, pepper, and ketchup means and won’t question my request for seasoning. Let this be a lesson to this chain, you can and have taken the NY out of the bagel, do not pretend you are repping us when you do people this dirty. No hate on the staff maybe you hate working there as much as we hated the food.
Frequently Asked Questions About Bruegger's Bagels
What types of bagels and sandwiches does Bruegger's Bagels offer?
Bruegger's Bagels offers authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches including Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches.
What are the operating hours of Bruegger's Bagels at 24215 Chagrin Blvd, Beachwood, OH?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels provide catering services?
Yes, Bruegger's Bagels offers breakfast and lunch catering which can be ordered online.
What payment options are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, cash, Contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Can I order ahead or use a mobile app for Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app available on both Android and iOS, as well as online ordering through their website.
Does Bruegger's Bagels have parking and restrooms available?
Yes, the location has free street and lot parking and offers restrooms for customers.
What nearby places can I visit before or after dining at Bruegger's Bagels?
Nearby you can visit Pavilion Shopping Center for shopping, Giant Eagle for grocery needs, or Crumbl Cookies if you're in the mood for sweets.
Are there fitness options near Bruegger's Bagels?
Yes, Burn Boot Camp, a gym and boot camp facility, is located nearby for fitness enthusiasts.
Where can I find convenient services like shipping and banking near Bruegger's Bagels?
UPS Access Point location offers shipping services and Huntington Bank ATM provides banking services nearby.
What is the price range and atmosphere of Bruegger's Bagels?
Bruegger's Bagels offers breakfast and lunch in a casual cafe setting with affordable prices (price range one).
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