Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, causing frustration among customers.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality and preparation.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the store, including dirty tables and food areas.
Management Issues
Concerns about poor management practices and lack of effective customer service training were noted.
HL
hayley luce
1 day ago
1.0
The short black haired women is incredibly discrimating as she was rude to me and talking bad about me to the co workers for absolutely no reason all becuase I kindly asked how long it will be till my order is ready and then acts as if I’m the problems and then proceeds to lie about the timing just to try and get me upset and then gives me the Wrong order.
SJ
Sadie J
2 days ago
4.0
Quick service and friendly staff. One thing I didn't really like was that my jalapeno cheddar bagel was tasting like sweet cinnamon which kinda ruined breakfast.Not a huge fan of cinnamon. They need to separate these bagels when baking/making them. Atmosphere was nice for a busy location.
JR
Joanne Rodgers
Dec 21, 2025
5.0
We were traveling and needed a quick stop - Jen, the manager, was amazing! Super friendly and quick. The food was delish!
CM
Cheryl Mahone
Dec 6, 2025
2.0
Only two customers. Both of waiting. Took a whole to get to order since staff was chatting while seeing you. Once order was ready and called out, I walked up to take it and the woman actually asked the person at the register if it was my order .. . Only two people in the place. The service has always been mediocre but really felt disrespected.
RK
Rumi Kyle
Oct 27, 2025
2.0
This is unfortunately the only bagel shop close to my school but it never fails to disappoint me everytime I go. I only ever order pickup so I can't comment on the service but the food is always so disappointing. This most recent order I got a Farmhouse and they forgot the cheese, the bacon was so floppy and chewy it was like they didn't even cook it, and the other bagel with cream cheese I ordered had hardly any spread on it. This place is so similar to Einstein's and yet it's almost guaranteed I will get consistently better food there for at least a few bucks cheaper. I don't write reviews normally but I love bagels and really want a better bagel shop closer to me.
Frequently Asked Questions About Bruegger's Bagels
What types of bagels and sandwiches does Bruegger's Bagels offer?
Bruegger's Bagels offers authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches including Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches.
What are the operating hours of Bruegger's Bagels at 24215 Chagrin Blvd, Beachwood, OH?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels provide catering services?
Yes, Bruegger's Bagels offers breakfast and lunch catering which can be ordered online.
What payment options are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, cash, Contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Can I order ahead or use a mobile app for Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app available on both Android and iOS, as well as online ordering through their website.
Does Bruegger's Bagels have parking and restrooms available?
Yes, the location has free street and lot parking and offers restrooms for customers.
What nearby places can I visit before or after dining at Bruegger's Bagels?
Nearby you can visit Pavilion Shopping Center for shopping, Giant Eagle for grocery needs, or Crumbl Cookies if you're in the mood for sweets.
Are there fitness options near Bruegger's Bagels?
Yes, Burn Boot Camp, a gym and boot camp facility, is located nearby for fitness enthusiasts.
Where can I find convenient services like shipping and banking near Bruegger's Bagels?
UPS Access Point location offers shipping services and Huntington Bank ATM provides banking services nearby.
What is the price range and atmosphere of Bruegger's Bagels?
Bruegger's Bagels offers breakfast and lunch in a casual cafe setting with affordable prices (price range one).