Wendy's

3.4
1092 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1146 Marian Drive, Batavia, OH
45103, United States

Hours

Reviews

3.4
1,092 reviews
5 stars
353
4 stars
223
3 stars
206
2 stars
94
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with several mentioning specific employees who were particularly unpleasant.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Many customers complained about cold, old, or poorly prepared food, with some stating they received inedible meals.

Management Issues

Several reviews suggested a need for better management, citing disorganization and lack of oversight as contributing factors to poor service.

Drive-Thru Experience

Customers frequently mentioned long wait times and the confusing practice of being asked to pull forward without explanation.
  • KR
    Kain Rimer
    Nov 10, 2025
    5.0
    Food is always delicious, incredibly friendly staff, nice quiet and tucked back away from the high way but close enough for quick trips. Wendy's also is wallet friendly. I eat there almost daily for lunch. Keep up the stellar work. 🤘
  • JH
    JON HALLER
    Nov 8, 2025
    1.0
    If you gonna smoke, atleast make my food fresh, with that motivation you should get
  • JB
    Julie Burns
    Nov 1, 2025
    2.0
    We went thru drive thru. Ordered a bacon, cheese potato and large unsweetened ice tea . The tea was sour. It tasted old. I was told they use fountain tea not brewed anymore. Bad choice Wendy’s. The baked potato was not fully cooked but the worst was the bacon was half raw. This was a totally bad experience.
  • JJ
    Jarren
    Oct 31, 2025
    1.0
    Do not go at night. The food was cold and stale. I've never had an issue with the mornings or afternoon, but the evening crew is a no go.
  • JJ
    Jimmy
    Oct 26, 2025
    1.0
    Came in for dinner one night and the staff had rap music blaring. I couldn't even hear the person at the cash register taking my order because the music was so loud. The music also had very inappropriate words. I had my 3 and 5 year old with me. My wife had to scream at the staff in the back to turn it down. Definitely won't suggest being in family here for dinner.

Frequently Asked Questions About Wendy's

Is 640 Elick Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.