Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,971 reviews
5 stars
839
4 stars
530
3 stars
610
2 stars
317
1 star
675
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.
Food Quality
Many reviews highlighted issues with cold, undercooked, or incorrect food items, contributing to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the dining area.
Management Issues
Several reviews mentioned unprofessional behavior from management, including poor handling of customer complaints and lack of staff training.
- EBerin bayerJan 3, 20262.0Me and my friends went to this location at 11pm and they were so disorganized. It took the woman on drive through at least 5 minutes to input our order incorrectly at that (2 $5 meal deals and a Carmel frappe) and they upcharged us for lord knows what. Once we got the food, my bag was missing fries and when we asked the lady nicely she responded with attitude saying they weren’t on her screen. When she did end up giving us the fry she had her entire, unloved hand over the opening of the full fry bag, touching all over the food. And dropped half of them on the ground. Then they gave us the second bag and we drove off since we had already been there for way longer than expected. Once home we realized they forgot the nuggets in my friends meal. Poor service and disorganized. Would not recommend this location.
- AKAngela KendleJan 3, 20261.0Worst quarter pounder I have ever had. No ketchup mustard or onion and 1 pickle
- CCClarissa CraigJan 3, 20261.06 AM just trying to get breakfast and how Is my sausage cold as ice and I went back twice to get renewed and they just gave me the same food
- PNPaul NapierDec 31, 20253.0When they are busy they make mistakes to your order
- LBlexx brookeDec 6, 20251.0Rude they don’t know what they are doing I used a code they still charged me for free item I used my code for and said they can’t fix it I paid for it and I said I don’t want them refund me for it & they said in the future we can’t do this cause now you got a refund and your coupon like I was gonna go back there. They don’t know what they are doing girl was young so.
Frequently Asked Questions About McDonald's
What are the delivery hours for this McDonald's location in Batavia, OH?
Delivery is available Monday to Friday from 5:00 AM to midnight, and all day Saturday and Sunday from just after midnight to midnight.
Does this McDonald's offer drive-through service and what are the hours?
Yes, drive-through is available. Monday to Wednesday from 5:00 AM to midnight, Thursday until 4:00 AM, Friday and Saturday open 24 hours, and Sunday from 4:00 AM to midnight.
What pickup and delivery options does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's?
Yes, the location provides WiFi service for customers.
Where is this McDonald's located?
It is located at 2001 Hospital Dr, Batavia, OH 45103, USA.
Can I order from this McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on iOS and Android, or order online through their website.
What nearby fast food options are available around this McDonald's?
Nearby fast food options include another McDonald's, Arby's, Dairy Queen, Chipotle Mexican Grill, United Dairy Farmers, and Burger King, offering a variety of dining choices.
What local services are near McDonald's that customers might use before or after their visit?
Nearby services include Batavia Rapid Auto Care and Lube, Valvoline Instant Oil Change for vehicle service, self-storage facilities like Cherokee Self Storage, and beauty salons such as Chris' Barbershop LLC and Salon by Jocelyn.
Are there any health-related facilities close to this McDonald's?
Yes, nearby health facilities include Mercy Health General and Laparoscopic Surgery, Clermont, Clermont County Public Health, TriHealth Heart Institute Clermont, and Seven Hills Women's Health Centers - Batavia.