Business Details
About
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Hours
Reviews
3.9
883 reviews
5 stars
470
4 stars
156
3 stars
103
2 stars
48
1 star
106
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including soggy buns, missing ingredients, and poorly prepared items.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly from management.
Cleanliness
Several customers noted unsanitary conditions, especially in the bathrooms, and a lack of cleanliness in the dining area.
Pricing Concerns
Customers expressed dissatisfaction with high prices and perceived value, feeling that the quality did not match the cost.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly in drive-thru experiences.
- DDDiesel Dunn2 days ago5.0Super friendly waitress, food was great
- 5F513 FenceOct 28, 20255.0513 Fence was in the neighborhood building a wood fence, so we stopped in gold star chili to get a quick lunch. As always, quick service and good food for a good price.
- HMH MoOct 26, 20251.0I drove over an hour out of my way to try this location, and unfortunately, the experience was disappointing from the moment I walked in. The restaurant was empty, and the employees were sitting at the counter. As soon as I walked in, one of them (still sitting down) asked, “Can I help you?” I said I was going to use the restroom, and she immediately responded, “We don’t have public restrooms,” without even knowing if I was a paying customer. I explained that I was planning to order food, and only then did she say, “Okay, go ahead.” At that point, I decided not to stay. I just turned around and left — and I’m now happily driving 30 minutes to the next closest Gold Star Chili. It’s unfortunate because I actually planned to feature this location on my TikTok platform, but that kind of attitude turned me away. A simple “Are you dining with us today?” would have gone a long way instead of assuming. Not a great first impression, and I won’t be returning.
- SVScott “Canibull” ValentourOct 23, 20253.0Buns were super soggy. Kinda gross if you allow yourself to focus on it at all. Friendly staff though.
- CSCash SmithOct 16, 20255.0Best gold star
Frequently Asked Questions About Gold Star
What type of cuisine does Gold Star specialize in?
Gold Star specializes in Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order.
Where is Gold Star located?
Gold Star is located at 2195 Winemiller Ln, Batavia, OH 45103, USA.
What are the operating hours of Gold Star?
Gold Star is open Monday to Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Gold Star accept contactless payment methods?
Yes, Gold Star accepts several payment options including American Express, Android Pay, Apple Pay, Contactless Payment, Discover, Mastercard, Samsung Pay, Visa, and cash.
Can I order food online from Gold Star?
Yes, you can order food online from Gold Star through their order website at https://order.goldstarchili.com/.
Where can I find Gold Star's full menu?
The full menu for Gold Star is available online at https://www.goldstarchili.com/menu.
What nearby dining options are available close to Gold Star in Batavia?
Nearby dining options include Subway, Frisch's Big Boy, Papa Johns Pizza, Burger King, Wings Bar & Grill, and Buffalo Wings & Rings, providing a variety of fast food, American, and pizza choices.
Are there any nearby hotels near Gold Star for visitors?
Yes, nearby hotels include Days Inn and Ameristay Inn & Suites, convenient for visitors looking to stay close to Gold Star.
What nearby services can I access around Gold Star in Batavia?
Nearby services include Batavia Community Pharmacy, Nationwide Mutual Insurance Company, Premiere Insurance Services, and US Postal Service, offering health, insurance, and mailing needs.
How can nearby gas stations be useful when visiting Gold Star?
Nearby gas stations like Marathon Gas and United Dairy Farmers offer fuel and convenience items, making it easy to refuel and grab essentials before or after dining at Gold Star.