Customer experiences with service are mixed; while some staff are praised for friendliness and helpfulness, others are reported as rude or inattentive.
Food Quality
Food quality is inconsistent; some customers enjoy the ice cream and certain menu items, while others report cold or incorrect orders.
Speed of Service
Service speed varies significantly, with some customers experiencing long wait times, especially during busy hours.
Cleanliness
The establishment is generally noted for being clean, contributing positively to the dining experience.
Employee Performance
Several employees received commendations for their exceptional service, highlighting the importance of individual staff members in enhancing customer satisfaction.
CH
Connie Horn
Oct 26, 2025
5.0
Blizzards after football. Great choice
MJ
Mary Lou Jones
Oct 6, 2025
4.0
Ice cream soft ice cream in a cone very good nice and creamy average prices service was fast went through the drive-thru
RH
RJ Hamerski
Sep 15, 2025
5.0
Very pleasant associate at the Drive Thru speaker at 8pm on Monday the 15th. After a no service experience at Bigbee Coffee it was a pleasant experience. Great job.
DT
Devin Thompson
Sep 3, 2025
4.0
Very quiet establishment, other than that the food i received was fairly cold one time which is why I subtracted a star but other than that ive had 0 issues and the staff is always ready to help with anything you need
VS
Veronica Saunders
Sep 3, 2025
5.0
Every time we come here we have had excellent service, it’s clean, and the workers are so friend. Best ever!
What are the hours of operation for Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 9:00 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM. It is closed on November 27, 2025, and December 25, 2025.
Where is Dairy Queen Grill & Chill located?
It is located at 2025 Hospital Dr, Batavia, OH 45103-1951, USA.
Does Dairy Queen Grill & Chill have seating and family-friendly amenities?
Yes, the location offers indoor and outdoor seating, booster seats, high chairs, restrooms, free WiFi, and is family-friendly and wheelchair accessible.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order food online through their website and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Is there a drive-thru option at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru for convenient ordering and pickup.
What other food options are nearby Dairy Queen Grill & Chill?
Nearby food options include Arby's, Chipotle Mexican Grill, McDonald's, Burger King, and another Dairy Queen location, providing a variety of fast food and restaurant choices.
Are there nearby medical facilities near Dairy Queen Grill & Chill?
Yes, Mercy Health General and Laparoscopic Surgery, TriHealth Heart Institute Clermont, Seven Hills Women's Health Centers, Clermont County Cancer Center, and BrightView hospital are nearby medical centers.
What nearby services can be useful for vehicle maintenance while visiting Dairy Queen Grill & Chill?
Batavia Rapid Auto Care and Lube, Valvoline Instant Oil Change, and U-Haul Neighborhood Dealer are nearby places offering vehicle maintenance and rental services.
Are there nearby banks or government offices when visiting Dairy Queen Grill & Chill?
Yes, nearby financial and government services include Merchants National Bank, Social Security Administration, State Police, State Highway Patrol Office, Clermont County Public Health, and Highway Patrol.