Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
916 reviews
5 stars
520
4 stars
207
3 stars
109
2 stars
28
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, order inaccuracies, and rude staff interactions.
Food Quality
Food quality was inconsistent, with complaints about cold items and incorrect orders, though some enjoyed the ice cream and specific menu items.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff members who provided excellent customer service.
Drive-Thru Experience
The drive-thru was often criticized for long wait times and order mistakes, although some noted quick service during less busy times.
- RAR ArmacostDec 13, 20251.0The pulling forward when there is no one else in the drive thru is ridiculous
- RSRon SmithDec 6, 20251.0We have been going there for years in the last 6 months or so the service has got really slow ice cream not mixed correctly and less of the stuff mixed with the blizzards has gotten less every once in awhile you get a friendly person to take order we won't be going there as much if at all dq doesn't seem like they care.
- BHBrandi HallDec 5, 20254.0The young lady who took our order was amazing 👏... my complaint is my food ... I ordered a 6 piece chicken basket a 3 piece chicken basket and a 4 piece chicken basket... in my 3 piece basket no bread 😢 hardly any fries 😢 and 3 small and i mean very tiny chicken tenders ... im over being done like this 😒 DQ I love the food but goodness
- JEJennifer EmersonDec 2, 20254.0Employee was quick and polite
- CKChelsea KeithNov 30, 20251.0after several attempts to go this location i can say if you go here they will mess up your order. somehow... someway. i ordered a shake the other day and they asked if i wanted it dipped. they do not listen at all. they had to refund me my money. they tried to short my money as well. they tried to keep exactly 5 bucks. do not go here. they suck in everyway. find a different dq like the one on 125
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.
What are the hours of operation for Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 9:00 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM. It is closed on November 27, 2025, and December 25, 2025.
Where is Dairy Queen Grill & Chill located?
It is located at 2025 Hospital Dr, Batavia, OH 45103-1951, USA.
Does Dairy Queen Grill & Chill have seating and family-friendly amenities?
Yes, the location offers indoor and outdoor seating, booster seats, high chairs, restrooms, free WiFi, and is family-friendly and wheelchair accessible.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order food online through their website and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Is there a drive-thru option at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru for convenient ordering and pickup.
What other food options are nearby Dairy Queen Grill & Chill?
Nearby food options include Arby's, Chipotle Mexican Grill, McDonald's, Burger King, and another Dairy Queen location, providing a variety of fast food and restaurant choices.
Are there nearby medical facilities near Dairy Queen Grill & Chill?
Yes, Mercy Health General and Laparoscopic Surgery, TriHealth Heart Institute Clermont, Seven Hills Women's Health Centers, Clermont County Cancer Center, and BrightView hospital are nearby medical centers.
What nearby services can be useful for vehicle maintenance while visiting Dairy Queen Grill & Chill?
Batavia Rapid Auto Care and Lube, Valvoline Instant Oil Change, and U-Haul Neighborhood Dealer are nearby places offering vehicle maintenance and rental services.
Are there nearby banks or government offices when visiting Dairy Queen Grill & Chill?
Yes, nearby financial and government services include Merchants National Bank, Social Security Administration, State Police, State Highway Patrol Office, Clermont County Public Health, and Highway Patrol.