Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Batavia - OH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.8
434 reviews
5 stars
139
4 stars
44
3 stars
40
2 stars
34
1 star
177
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted that the restaurant is consistently dirty, with unclean tables and food debris throughout the dining area.
Customer Service
Customers frequently reported rude and unhelpful staff, with poor management contributing to negative experiences.
Food Quality
Many reviews mentioned issues with food quality, including incorrect orders, undercooked rice, and stingy portion sizes.
Ingredient Availability
Customers noted that the location often runs out of key ingredients, leading to dissatisfaction with their orders.
KL
Kris Langhans
Feb 22, 2026
2.0
This store probably one of the most disrespectful and unprofessional went in and they were out of chicken and Rice. We went through the line three times to get an attitude from the manager about the chicken being a couple more minutes. The management was so rude that three other families left. This store needs new management!
TF
Taylor Fulkerson
Feb 13, 2026
1.0
Don’t get food here peak hours because they made my boyfriend pull around twice to get food. Lady snapped at us that we couldn’t wait in the reservation. Okay, that’s fine but the customer service is terrible.
BB
Becca Blust
Feb 11, 2026
1.0
bro i hate you guys i drove 20 mins sick for ts 💔 i don’t like corn or peppers or guac bro, ruined my whole bowl for whyyy
ZM
Zoey Maya
Feb 9, 2026
1.0
Rude. When ordering food I only get three things on burrito not worth the money. You guys are too stingy on your portions. Kind of done with Chipotle not worth the cost.
RM
Richelle Miller
Jan 23, 2026
1.0
I don’t usually leave reviews because I’ve worked in the food industry for 6 years and understand how it can be. But the workers were extremely rude to both me and the lady next to me. They skimped me and her orders out on toppings so I asked “how much for double protein” as I am ordering my *steak* burrito and they respond with $3.75 and then end up charging me almost $6 for it and when I ask about it they say it’s $3.75 for double chicken not steak… I also ordered a “fountain drink” and they failed to tell me they were out of almost every pop they have lol. It was filthy in there. They were out of napkins and when I said to the worker at the register “hey you should probably be letting people know this stuff” he just rolled his eyes. The lady behind me who ordered then came up to me to say how they were awful to her as well. This place sucks
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Certified March 01, 2026Yext Knowledge Graph
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