Business Details
About
Mexican Restaurant
Chipotle Batavia - OH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.9
415 reviews
5 stars
133
4 stars
44
3 stars
38
2 stars
34
1 star
166
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The location is frequently reported as dirty, with unclean tables and food debris throughout the restaurant.
Service Issues
Customers consistently experience poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mention inconsistent food quality, including undercooked rice, small portion sizes, and missing ingredients.
Out of Stock
The restaurant often runs out of key ingredients, leading to customer dissatisfaction and frustration.
Mixed Experiences
While some customers have had positive experiences with friendly staff and good food, these are overshadowed by the negative feedback.
- CTCooper ThatcherNov 8, 20251.0If you ever go somewhere and can feel the tension when you walk in, this is exactly how this chipotle functions on a daily basis. Unfriendly, slow, and unkempt are a few ways I’d describe this establishment overall. 26 minutes for 10 people to get through line. 7 employees, 1 on The line, 1 cashier, 2 doing mobile, 3 wondering around. No manager giving direction or making attempts to have this operate smoothly.
- DBDaniel BaisleyOct 12, 20251.0It was so dirty in there we decided to leave and not eat at this location
- TCTroy ConleyOct 9, 20251.0This is without a doubt THE WORST CHIPOTLE I have ever been in, tonight was STRIKE 3. Three for three visits and they have been out of multiple ingredients. The tubs they do have are normally close to empty so the portion is ridiculous for what you’re being charges. The place has always been a mess too. Would not recommend anyone eat there.
- JBJenna BowmanOct 1, 20251.0Hello there, I first and foremost want to say that I am a chipotle lover. I have loved this chain for years! However, this location has disappointed me everytime I have been there. Friendly people but I have never seen such small portions. I respect that inflation has caused the price of food to go up, but provide me with a full meal and charge me more than! The burritos are half the size they used to be. It is barely the size of a taco and not a meal. Please reconsider your portion sizes. Thank you!
- DDDavidOct 1, 20251.0Tried to order at 2:25 on 10/1/2025, five people WORKING (?) behind counter, one (1) customer being served (The ONLY CUSTOMER IN RESTAURANT), the rest of employees standing and talking to each other. I stood at counter 9 minutes, called to a girl for assistance and got NO response, I therefore simply left because I couldn't order. Worst customer service around. Probably taking chipotle off my fast food list, for sure BATAVIA 'S LOCATION. Terrible service, AVOID this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Batavia, OH serve?
Chipotle Batavia serves customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Batavia - OH?
Chipotle in Batavia is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Batavia?
The restaurant is located at 2029 Hospital Dr, Clermont, Batavia, OH 45103, USA.
How can I order food online from Chipotle Batavia?
You can order online through their official website at https://order.chipotle.com/ or via the Chipotle mobile app available in the Apple App Store.
Does Chipotle Batavia offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Who can I contact for more information about Chipotle Batavia?
You can contact the restaurant by phone at +1 513-643-3255 or email OH.4281.Batavia@chipotle.com for inquiries.
Can I find coffee nearby Chipotle Mexican Grill in Batavia?
Yes, Biggby Coffee is nearby, where you can grab coffee or smoothies before or after your Chipotle visit.
Are there other fast food restaurants close to Chipotle Batavia?
Yes, nearby fast food options include Dairy Queen, Arby's, McDonald's, and Burger King, providing a variety of casual dining choices in the area.
What healthcare facilities are close to Chipotle Batavia?
Nearby healthcare locations include Mercy Health General and Laparoscopic Surgery Clermont hospital and Mercy Health Behavioral Health Institute, useful for visitors with medical needs.
Is there any government or public service office near Chipotle Mexican Grill in Batavia?
Yes, the Social Security Administration and State Police offices are near Chipotle, which can be convenient for customers attending appointments or errands nearby.