McDonald's

3.2
2403 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 W Tuscarawas Ave, Barberton, OH
44203, United States

Hours

Reviews

3.2
2,403 reviews
5 stars
696
4 stars
419
3 stars
517
2 stars
221
1 star
550

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold or burnt items, incorrect orders, and inedible food.

Cleanliness

Several customers noted that the dining area and restrooms were dirty or poorly maintained.

Customer Experience

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
  • GW
    Geri Waggoner
    Dec 30, 2025
    1.0
    I only get coffee here. I like real food.
  • BK
    Brett Kirk
    Dec 24, 2025
    1.0
    When on the app and order at the only mcdonalds listed open 24 hours in the area.i proceeded to the drive thru to pick up my order only to be told that they only are serving doordash orders. I had already placed my order on the app. They had taken the money out of my account and I was told I would not be given my order. When asked the employee told me they can't turn off the app. As a person thats worked in the food service industry for a decade this is unacceptable. I was also told that I had to cancel the order and now wount be refunded for 5-7 business days. Definitely wont ever be returning to this mcdonalds.
  • IQ
    isabella queen
    Dec 24, 2025
    1.0
    This “establishment” is beyond saving! All the way from Florida and in between this Ohio location is the WORST! ….and I love McDonald’s unfortunately 😐
  • SC
    Suzanne Chicoine
    Dec 18, 2025
    2.0
    I just went thru the drive thru! The Big Mac patties on both sandwiches are burnt and dry. Took one bite. The worst Big Mac I have ever had! The chicken nuggets were delicious! This McDonald's is usually the best around!
  • TS
    Tomtrey Sucksass
    Dec 6, 2025
    1.0
    Decided to try and give McDonalds a try after a very long time of not having it because any tomtrey McDonalds sucks and has ruined my opinion on any McDonald’s overall. Forgot all of the fries that we ordered and messed up 1 of the drinks. The board of decision makers should consider renaming the company “Can’t Get Right”. And why doesn’t the app offer a way to file complaints on orders?? It’s rhetorical, don’t reach out to me, worthless beings.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Barberton, OH?

McDonald's in Barberton, OH is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 500 W Tuscarawas Ave offers 24/7 drive-through service.