McDonald's

3.2
2392 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 W Tuscarawas Ave, Barberton, OH
44203, United States

Hours

Reviews

3.2
2,392 reviews
5 stars
691
4 stars
420
3 stars
516
2 stars
221
1 star
544

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, burnt, or inedible items.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Customers frequently mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Inconsistent Experience

While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency.

Management Concerns

Several reviews pointed to poor management practices, including staff behavior and operational inefficiencies.
  • LJ
    Lukens Jeremy
    Nov 7, 2025
    1.0
    Absolutely worst service ever. Rude and disrespectful customer service and the food was cold.
  • MY
    Michaeline Young
    Nov 2, 2025
    1.0
    No one in the drive thru line...around 2 o'clock. I ordered a Big Mac and large fries. Had to park and wait. Finally got my food. Got home and the fries were cool and tasted stale. The buns were definitely stale. Hard. Threw it all away.
  • LH
    Lance Hoyyt
    Oct 27, 2025
    5.0
    Best sausage egg and cheese biscuit I’ve ever had. Biscuit was heavenly. Thank you Barberton McDonald’s team for giving me a great morning
  • RR
    Ross
    Oct 21, 2025
    1.0
    The worst mcdonalds in summit county. This place is somehow worse than the service in akron. I've never had a good experience at this location. Always mess up the order
  • SS
    Sparkle
    Oct 20, 2025
    1.0
    waited almost 50 minutes for food from telling them my order and leaving the restaurant would’ve just left if I hadn’t alrdy paid for it . Manager didn’t say anything about a 20 minute wait after she told us to pull up just crazy

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Barberton, OH?

McDonald's in Barberton, OH is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 500 W Tuscarawas Ave offers 24/7 drive-through service.