Jimmy John's

3.6
156 reviews

About

Sandwich Restaurant

Location

Jimmy John's
446 E Robinson Avenue, Barberton, OH
44203, United States

Hours

Reviews

3.6
156 reviews
5 stars
73
4 stars
26
3 stars
10
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Customer Service

Feedback on customer service was mixed, with some praising the staff's kindness while others noted rudeness and unhelpfulness.

Speed of Service

While some customers appreciated the fast service, others experienced long wait times for their orders, especially during delivery.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about portion sizes and freshness, particularly during evening hours.
  • AB
    Aaron Block
    4 days ago
    1.0
    I never have a visit here where I don’t wait atleast 20 minutes and get my sandwich messed up. Currently sitting in the store. They’ve had to fix my order 3 times now before even giving it to me. Room temp iq combined
  • CK
    Camille Kline
    Dec 29, 2025
    1.0
    Took over 20 min to make 1 sandwich and it was made wrong.
  • SK
    Sam Kovein
    Nov 13, 2025
    1.0
    If you order a giant sized sub from this place, do not have them cut it in half. The one time I order and request the sandwich cut in half, I received half of my sandwich and half of someone elses'. I've never had a problem before and really didn't think this extra step was going to be that difficult for someone to handle. Well, here we are with only half of a sandwich and an inedible half of another because it was dripping with mustard. The kicker is i wish I wouldn't have tipped. 'Merica, we have a problem. Great work! Raises for everyone!!!
  • BG
    Blayne Greathouse
    Nov 4, 2025
    1.0
    took over 30 Minutes for sub to be made. Workers taking orders on the phone and plugging ear with gloves still on won't ever come back
  • TS
    tam s7arlynn
    Aug 10, 2025
    2.0
    $17 bucks for a sub should at least include meat that covers both ends. This is rediculous. Won't be coming here again. Used to lobe Jimmy John's. Prices go up and portions go down. I was sharing this with 2 other people and both ends of the sandwich was just like this picture. I work hard for my little bit of money so this is unacceptable.