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Jimmy John's

3.6
(158 reviews)

Business Details

446 E Robinson Avenue, Barberton, OH
44203, United States
(234) 678-3152

About

Sandwich Restaurant

Location

Jimmy John's
446 E Robinson Avenue, Barberton, OH
44203, United States

Hours

Reviews

3.6
158 reviews
5 stars
73
4 stars
26
3 stars
11
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing ingredients and wrong modifications.

Service Quality

While some customers praised the staff for being friendly and helpful, others experienced rude service and long wait times.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving stale bread or poorly made sandwiches.

Delivery Issues

Several reviews highlighted problems with delivery, including late arrivals and missing items.

Overall Experience

Mixed reviews suggest a divide in customer satisfaction, with some enjoying their meals while others expressed frustration with service and order fulfillment.
  • LB
    Lanna Bell
    Feb 24, 2026
    1.0
    Very very slow. Ordered online and still had to wait 12 min. People who ordered after me, got food before me. Watched 2 guys stand around while only one made sandwiches.
  • LC
    lizzy conley
    Jan 14, 2026
    3.0
    Great experience overall, love the staff as per usual. But as a former employee myself I know you guys have certain color and stiffness expectations for your bread. Dave prides himself on making the perfect bread, I have no idea what manager was working tonight but I think they need some more training. My bread is hard as a rock and I have to bite into it and pull with my mouth as if I’m biting into steak. The staff was great though! Helped me very politely and made suggestions. Manager was in the back though.
  • AB
    Aaron Block
    Jan 9, 2026
    1.0
    I never have a visit here where I don’t wait atleast 20 minutes and get my sandwich messed up. Currently sitting in the store. They’ve had to fix my order 3 times now before even giving it to me. Room temp iq combined
  • CK
    Camille Kline
    Dec 29, 2025
    1.0
    Took over 20 min to make 1 sandwich and it was made wrong.
  • SK
    Sam Kovein
    Nov 13, 2025
    1.0
    If you order a giant sized sub from this place, do not have them cut it in half. The one time I order and request the sandwich cut in half, I received half of my sandwich and half of someone elses'. I've never had a problem before and really didn't think this extra step was going to be that difficult for someone to handle. Well, here we are with only half of a sandwich and an inedible half of another because it was dripping with mustard. The kicker is i wish I wouldn't have tipped. 'Merica, we have a problem. Great work! Raises for everyone!!!

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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