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Dairy Queen Grill & Chill

3.9
(1084 reviews)

Business Details

580 Norton Ave, Barberton, OH
44203-1742, United States
(330) 753-8118
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
580 Norton Ave, Barberton, OH
44203-1742, United States

Hours

Reviews

3.9
1,084 reviews
5 stars
526
4 stars
257
3 stars
128
2 stars
51
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and efficient to rude and dismissive.

Food Temperature

Multiple reviews highlighted issues with cold food, indicating a lack of consistency in food preparation.

Order Accuracy

Several customers experienced problems with incorrect orders, leading to dissatisfaction and frustration.

Cleanliness Concerns

There were significant complaints about unsanitary conditions in the kitchen and dining area, affecting customer trust.

Value for Money

Many customers felt that the portion sizes and quality did not justify the prices, leading to disappointment.
  • HH
    Heather Hamrick
    4 days ago
    1.0
    I'm not sure when their chicken tenders became chicken nuggets. But for the price this is crazy. I won't be ordering from here again. And I have small hands for reference. Fries were also cold and nasty.
  • CM
    Christina Miller
    5 days ago
    2.0
    We got an attitude from the girl at the drive thru because she didn't like our Donald Trump credit card, she made sure to show her coworker who rolled her eyes and then didn't give us the extra small fry we ordered
  • JH
    Jenifer Hagerty
    Feb 18, 2026
    1.0
    This is the worst location. The workers are so rude to you. It’s every time single time. I’d rather go to another location.
  • KK
    Kdot Kustoms
    Feb 17, 2026
    1.0
    Had to wait 15 mins for COLD FOOD and my sundaes were melted highly disappointed considering this dq is the closest to my house at 12 mins away !!!! And they got the order wrong on top of that smh
  • GS
    Gregory Smith
    Feb 11, 2026
    5.0
    Good service and hot food!

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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