Dairy Queen Grill & Chill

4.3
420 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
7919 Lancaster Newark Rd NE, Baltimore, OH
43105-9716, United States

Hours

Reviews

4.3
420 reviews
5 stars
258
4 stars
102
3 stars
25
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted slow service, especially in the drive-thru, with some experiencing long wait times for their orders.

Food Quality

While many praised the food for being hot and fresh, there were complaints about incorrect orders and food being overcooked or poorly prepared.

Customer Service

The staff was often described as friendly and welcoming, but there were instances of rude behavior from some employees, impacting the overall experience.

Cleanliness

The restaurant was generally reported as clean, but there were occasional mentions of dirty tables and unsanitary conditions.
  • JH
    Jack Holland
    3 days ago
    5.0
    Great spot. I’ve had good experiences at this location. Sometimes service takes a little longer than expected but not an unreasonable amount of time. I come here often and leave happy every time.
  • MV
    Melissa VanAllen
    6 days ago
    3.0
    Online says their drive through opens at 6 am but I called and they said they don't open till 10:30
  • DT
    Daniel Thomas
    Nov 11, 2025
    5.0
    Fantastic customer service! When I go to a service establishment I expect great customer service! The bar is very high for my liking and DQ did not disappoint! Delicious food options!!!! The chicken tender basket is very good! The gravy is made to perfection! The blizzards are scrumptious!!!! I really love the pretzel bites! DAIRY QUEEN GRILL & CHILL, YOU ROCK!!!!!
  • BM
    Bobbie McGraw
    Nov 10, 2025
    5.0
    Good is always good and fast
  • SW
    Sally Williams
    Nov 5, 2025
    5.0
    Best DQ around!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Baltimore offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com products.

What are the regular operating hours of Dairy Queen Grill & Chill in Baltimore?

The restaurant is open daily from 10:30 AM to 10:00 PM.