Customers frequently noted slow service, especially in the drive-thru, with some experiencing long wait times for their orders.
Food Quality
While many praised the food for being hot and fresh, there were complaints about incorrect orders and food being overcooked or poorly prepared.
Customer Service
The staff was often described as friendly and welcoming, but there were instances of rude behavior from some employees, impacting the overall experience.
Cleanliness
The restaurant was generally reported as clean, but there were occasional mentions of dirty tables and unsanitary conditions.
JH
Jack Holland
3 days ago
5.0
Great spot. I’ve had good experiences at this location. Sometimes service takes a little longer than expected but not an unreasonable amount of time.
I come here often and leave happy every time.
MV
Melissa VanAllen
6 days ago
3.0
Online says their drive through opens at 6 am but I called and they said they don't open till 10:30
DT
Daniel Thomas
Nov 11, 2025
5.0
Fantastic customer service! When I go to a service establishment I expect great customer service! The bar is very high for my liking and DQ did not disappoint! Delicious food options!!!! The chicken tender basket is very good! The gravy is made to perfection! The blizzards are scrumptious!!!! I really love the pretzel bites! DAIRY QUEEN GRILL & CHILL, YOU ROCK!!!!!
What are the regular operating hours of Dairy Queen Grill & Chill in Baltimore?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Is the Dairy Queen Grill & Chill location in Baltimore family-friendly?
Yes, this location is family-friendly and welcomes children. It also offers high chairs and restroom facilities.
Does Dairy Queen Grill & Chill in Baltimore have a drive-thru service?
Yes, this Dairy Queen location includes a drive-thru service for customer convenience.
Are there outdoor seating options at Dairy Queen Grill & Chill in Baltimore?
Yes, outdoor seating is available at this location.
How can I order food from Dairy Queen Grill & Chill in Baltimore for pickup?
You can order online for pickup through their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/15548/.
Is Dairy Queen Grill & Chill in Baltimore open on major holidays?
This location is closed on November 27, 2025, December 25, 2025, and January 1, 2026. It has reduced hours on December 24, 2025 (10:30 AM - 4:00 PM) and December 31, 2025 (10:30 AM - 8:00 PM).
What nearby places can customers visit around Dairy Queen Grill & Chill in Baltimore?
Nearby places include Weidner's Corner (a diner and bar), Hobo's Pizza, Fast Max - Sunoco gas station, and Circle K convenience store with a car wash.
How can nearby businesses like Weidner's Corner or Hobo's Pizza complement my visit to Dairy Queen Grill & Chill?
After enjoying ice cream or a meal at Dairy Queen, customers might want to explore Weidner's Corner for a diner experience or Hobo's Pizza for additional dining options nearby.
Are there any nearby service locations that can be convenient for customers visiting Dairy Queen Grill & Chill?
Yes, customers can find nearby services such as Baltimore Veterinary Clinic for pet care, and Fast Max - Sunoco or Circle K for gas and convenience needs.