Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
7919 Lancaster Newark Rd NE, Baltimore, OH
43105-9716, United States
Hours
Reviews
4.3
416 reviews
5 stars
256
4 stars
101
3 stars
24
2 stars
11
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and staff prioritizing drive-thru over in-store customers.
Food Quality
While many praised the food quality, there were complaints about overcooked items and incorrect orders.
Cleanliness
The restaurant was generally noted for being clean, though some reviews mentioned areas needing attention.
Staff Friendliness
Most customers appreciated the friendly and welcoming staff, although there were instances of rude service.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, feeling it was too high for the quality received.
- DTDaniel ThomasNov 11, 20255.0Fantastic customer service! When I go to a service establishment I expect great customer service! The bar is very high for my liking and DQ did not disappoint! Delicious food options!!!! The chicken tender basket is very good! The gravy is made to perfection! The blizzards are scrumptious!!!! I really love the pretzel bites! DAIRY QUEEN GRILL & CHILL, YOU ROCK!!!!!
- BMBobbie McGrawNov 10, 20255.0Good is always good and fast
- SWSally WilliamsNov 5, 20255.0Best DQ around!
- AFAnthony FloresOct 2, 20251.0They will close 30 minutes before their scheduled times posted on the door and Google. They get 8 out of 10 orders wrong whether it's putting things on a burger you specifically ask not to have, or missing food, or wrong orders all together. They make you pull forward to wait no matter how many people are in the drive thru, even if you are the only person there. The bacon is ALWAYS overcooked and send like its been sitting all day. I only go because i have to eat late because of work hours. So when they close 30 min before they should is irritating
- DCDavid CSep 28, 20255.0Excellent food. Fries are always hot and crispy. Burgers hit the spot.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Baltimore offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com products.
What are the regular operating hours of Dairy Queen Grill & Chill in Baltimore?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Is the Dairy Queen Grill & Chill location in Baltimore family-friendly?
Yes, this location is family-friendly and welcomes children. It also offers high chairs and restroom facilities.
Does Dairy Queen Grill & Chill in Baltimore have a drive-thru service?
Yes, this Dairy Queen location includes a drive-thru service for customer convenience.
Are there outdoor seating options at Dairy Queen Grill & Chill in Baltimore?
Yes, outdoor seating is available at this location.
How can I order food from Dairy Queen Grill & Chill in Baltimore for pickup?
You can order online for pickup through their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/15548/.
Is Dairy Queen Grill & Chill in Baltimore open on major holidays?
This location is closed on November 27, 2025, December 25, 2025, and January 1, 2026. It has reduced hours on December 24, 2025 (10:30 AM - 4:00 PM) and December 31, 2025 (10:30 AM - 8:00 PM).
What nearby places can customers visit around Dairy Queen Grill & Chill in Baltimore?
Nearby places include Weidner's Corner (a diner and bar), Hobo's Pizza, Fast Max - Sunoco gas station, and Circle K convenience store with a car wash.
How can nearby businesses like Weidner's Corner or Hobo's Pizza complement my visit to Dairy Queen Grill & Chill?
After enjoying ice cream or a meal at Dairy Queen, customers might want to explore Weidner's Corner for a diner experience or Hobo's Pizza for additional dining options nearby.
Are there any nearby service locations that can be convenient for customers visiting Dairy Queen Grill & Chill?
Yes, customers can find nearby services such as Baltimore Veterinary Clinic for pet care, and Fast Max - Sunoco or Circle K for gas and convenience needs.