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Dunkin'

3.9
(393 reviews)

Business Details

(440) 579-3466
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bainbridge, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16820 Chillicothe Rd, Bainbridge, OH
44023, United States

Hours

Reviews

3.9
393 reviews
5 stars
207
4 stars
68
3 stars
41
2 stars
19
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude staff and poor customer service experiences, with several noting a lack of professionalism.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, including missing items and wrong drink preparations.

Speed of Service

Customers frequently commented on slow service, particularly in the drive-thru, with some reporting long wait times.

Product Quality

Several reviews highlighted dissatisfaction with food quality, including stale donuts and poorly prepared sandwiches.

Staff Friendliness

Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
  • AW
    Anthony White
    5 days ago
    5.0
    Got the wrong donuts let exchange
  • TW
    Ty Webb
    Feb 19, 2026
    1.0
    Got in line at 9:25 am and have only moved up one spot in 12 minutes and that’s only because one car left the line. Totally amazing that they can’t move people through here. 30 minutes to get your order. AVOID AVOID AVOID!
  • CB
    Christian Bryce
    Feb 8, 2026
    2.0
    Couldn’t pick up my drinks that I paid $10 for that I mobile ordered because I did not feel safe waiting in the drive-through line that was backed up onto the road.
  • JB
    Jenn Bargiel
    Feb 4, 2026
    1.0
    I hate to leave bad reviews, but after reading through the rest of them I’m not alone here. Every time I visit, I order a FROZEN (blender with ice) coffee drink with oat milk. They will only make it half the time, other times they just refuse so I never know if I’ll actually get my drink or not after waiting in a long line. The one time I spoke to the manager, she said “Absolutely we can do that and they should not be refusing you.” The very next time I tried they refused me again. I’ve given up going there even though it’s close to my house. I have no trouble at other locations. Time to find a new spot.
  • NH
    Nicole Heyduk
    Jan 21, 2026
    1.0
    I ordered a latte. They gave it to me 3/4 full and said that's how it is. I also ordered a turkey breakfast sandwich that was disgusting and went inside and told the manager who told me she wouldn't let me exchange it for something else just because I didn't like it. Terrible customer service. Do not recommend this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bainbridge, OH?

Dunkin' in Bainbridge, OH is open every day from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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