Tropical Smoothie Cafe

Reviews

• SG

  Sharon Grubiss

  Sep 24, 2024
  5.0
  Great, friendly service. I visit here often because they use mostly Organic fruits/vegetables. I like to add a few add-ons that they have to choose from to give it an extra nutritious boost.
• NS

  Neil Shah

  Oct 7, 2023
  5.0
  This place is one of the best food spots I’ve been too. The owners and their team is so kind and so welcoming. I’ve been coming here for almost a year and a half and I can say with certainty that I will always continue coming here. There’s one near to my house but I will always make the extra drive to come here because of their hospitality and great customer service. The food is always exceptional and they never fails to amaze me how it gets better every time I have it. If you want healthy and great tasting food that will last you all day along with smoothies that will make you be in awe this is the place to go. I love this tropical smoothie and will always go out of my way to make this my prime location!
• JS

  Jacob Stout

  Jul 12, 2023
  1.0
  Went into the store on 7/12. It was 8:45 in the evening. I was refused service by the employees as I was told the "machines automatically shut down 15 minutes early and that they are unable to serve me. I asked if this was protocol and was informed it was. I asked for the manager's contact information and was provided this. I called the manager directly following being turned away. I left the manager a voicemail. He never called me back. I called him again on 7/12 and was able to reach him. He took no accountability or offered any sort of apology. Instead he told explained that this was my fault that I wasn't served for going into the store 15 minutes before they closed. I explained that it isn't ideal to go into the store 15 minutes before the store closed, however, I was in the area and was looking for a healthy quick option to eat. He did confirm that the store employees are to close down everything 15 minutes before the store closes and that is typical for any restaurant. I asked the manager if I could speak with his boss as if it is policy to close down 15 minutes early as a standard, then the hours of operations should be adjusted. He told me "that is not going to happen. I am not giving you their contact information". He told me I should not have been given his phone number and hung up on me. I have so much higher expectations of a Manager. His lack of follow up and his attitude towards me on the phone left me feeling extremely frustrated. After speaking with the Manager I understand further why the employees had the same take on how to work with customers that enter the store. I have always loved this store but after this issue, it left me feeling like Tropical Smoothie Cafe cares more for their employees getting out of work exactly when the store closes rather than the customers that walk through the door.
• PG

  Patrick Gorman

  Jan 27, 2022
  3.0
  Different but good drinks and food

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