Topgolf

Reviews

• KG

  Kendra Garver

  2 days ago
  5.0
  I just recently bought the TopGolf membership since this location has opened up. I have been here a couple of times now with friends and family and we absolutely love it! The heaters work compared to others we've been to, the customer service is absolutely fantastic, the food is good (and is worth it if you get a bay or two for a few hours as a lunch/dinner situation), and just overall a lot of fun. 10/10 recommend if you live in the area, and I will definitely be coming more often.
• CN

  Cole Natter

  Jan 4, 2026
  1.0
  So I came in with my family. My two daughter and wife. There was this worker who was very strange. She was rude to people didnt want to do her job it seemed like and when my daughter's said hello to her she rolled her eyes at them and hurt there feelings. I caught her name it was Brooke. She is a new worker. ! Never seen her before
• SD

  Shawn Dyson

  Jan 4, 2026
  1.0
  Service was terrible I noticed a new worker. Her name was brooke, she was really rude. She didnt seem like she even wanted to do her job at all. I truthfully feel like she needs a new line of work without being around anyone!
• MP

  Mary Perozek

  Dec 28, 2025
  3.0
  It was a weekend over the holiday break, so being busy is expected. We put our name in on the waitlist which was 3 hours. Our bays ended up not being together. The girl at the desk was nice and apologized. We moved on. We then ended up with 2 separate servers, again you can get over it. The food order that went in last came out first. Our other tables food didn’t come out and then was ready 11 minutes before our time was up so we canceled. The server was apologetic. It was busier. Not her fault, not the kitchens fault, it happens. The biggest part was that the manager walked by about 20 times before, during, and after our issues which he was told about. We didn’t need anything for free but being aware and checking problems is a huge part of hospitality. Sadly it seems to be worth driving 30 minutes to the other location, or just planning to not eat there.
• PP

  Precious Petals

  Dec 18, 2025
  1.0
  I would like to share our experience at Topgolf Avon this past Tuesday regarding the Two Bay Bundle Package, which I believe is misleadingly advertised. Our kids reserved the Two Bay Bundle Package, which is promoted as including: Topgolf Play for 2.5 hours (rates vary by day), and A Menu Package with a choice of a $150 or $220 food and beverage option. The package description states that this includes a $150 prepaid food and beverage credit to be used on the day of the event. We paid a 25% deposit ($81.25) at the time of booking. At the end of our visit, I paid the bill and left. After speaking with the kids and reviewing the confirmation emails more closely, it became clear that the wording of the package is very misleading. While it states that the $150 food and beverage spend is “included” in the package, the fine print notes that any unused portion is not refunded—which is not the issue here. The problem is that the package is marketed as a “bundle,” implying that the food and beverage credit is included in the package price. In reality, it functions as a minimum spend requirement, not a bundled inclusion. This distinction is not clearly or transparently communicated. I attempted to contact the Avon location directly but was unable to reach a manager due to the AI phone system. I replied to the original emails and eventually received a response. One representative, Eric, initially stated that I had been mischarged. However, I then received a call from another representative who stated that I had not been mischarged. This inconsistency only added to the confusion. Ultimately, the issue is not the charge itself, but the inaccurate and misleading wording used to advertise the package. Labeling this as a “Bundle Package” falsely suggests that guests are receiving a true bundled value, when that is not the case. I believe the package description should be revised to accurately reflect what is being offered so future guests are not similarly misled. Unfortunately, despite having a great time—the atmosphere was lively and enjoyable, and the food and beverages were good—I would not return. The experience was overshadowed by feeling misled by the package description and ultimately paying nearly $500 for something that was advertised as a bundle but did not function as one. Transparency matters, and this left a lasting negative impression.

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