Ohio’s Best Burger: 2022”- Reader’s Digest
Delivery is available through DOORDASH, UBER EATS, & GRUB HUB.
Order and pay ahead through our website or mobile app.
Founded by Wesley T. ‘Pop’ Swenson in Akron, Ohio in 1934, Swensons is a drive-in restaurant that serves fresh, never-frozen burgers, shakes, and crispy extras with a sprint and a smile. Swensons honors its heritage by remaining unrelentingly committed to the customer experience. Drive up, turn your headlights on for service and a Curb Server will sprint to your car to serve you. Swensons (open all year) serves the Akron, Cleveland, Columbus, Cincinnati, & Youngstown areas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.