Five Guys

4.3
763 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 36050-A Detroit Rd in Avon is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
36050-A Detroit Rd, Avon, OH
44011, United States

Hours

Reviews

4.3
763 reviews
5 stars
473
4 stars
166
3 stars
56
2 stars
28
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers noted inconsistencies in food quality, with some experiencing overcooked or undercooked burgers and fries, while others praised the freshness and taste.

Service

The staff received mixed reviews; many customers appreciated the friendly and efficient service, while others reported issues with order accuracy and management behavior.

Cleanliness

The restaurant was generally described as clean, although some reviews mentioned dirty tables and unsanitary conditions in certain areas.

Pricing

Many customers expressed concerns about high prices relative to the quality and portion sizes, leading to dissatisfaction with the overall value.
  • RT
    Ronni Taylor
    Dec 13, 2025
    3.0
    Five Guys still has much better burgers than any other I've had, but the quality has gone down a little. Fries aren't as plentiful, either. We visited this location at 7pm. They closed at 10. Most beverages at the machine were unavailable, and the ketchup dispenser was empty. It was not especially busy, so I'm not sure what the problem was. The girl who took are order was very friendly and efficient.
  • AC
    Andrew Collins
    Dec 6, 2025
    4.0
    Not the best burger I've ever had but no complaints. I'd go back
  • TA
    toni acosta
    Nov 18, 2025
    4.0
    I like there fries
  • MS
    Mohamad Sarraj
    Nov 17, 2025
    5.0
    very clean and provide quick service, very respectful staff who welcome you with a smile. and the amount of fires you get is amazing 🤩 I enjoyed it
  • AP
    anthony petrillo
    Nov 12, 2025
    1.0
    Messed up my order and was told to come back the next day to get replaced. The manager in duty that day rudely yelled at his employee and loud enough for me to hear that he isn’t fixing anything from yesterday doesn’t matter if the manager told me to come today. Left the store called the 800 number and they said they would call back. It’s been since mind September. Still nothing. We used to come once a week and now I haven’t been back.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.