Dunkin'

3.2
513 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Avon, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1990 Moore Rd, Avon, OH
44011, United States

Hours

Reviews

3.2
513 reviews
5 stars
205
4 stars
65
3 stars
42
2 stars
35
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the store.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior and lack of acknowledgment.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.

Cleanliness

Several customers mentioned unsanitary conditions in the store, including dirty floors and unkempt counters.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale items and poorly made beverages.
  • MM
    Mia
    Nov 5, 2025
    5.0
    Annie is so cool and awesome
  • DM
    Devin Marshall
    Oct 31, 2025
    1.0
    14 minutes for a hot chocolate. When it was dead. 14 minutes. 0_o
  • JM
    Jessica Mixon
    Oct 13, 2025
    1.0
    Either really understaffed or poor use of staff Waited ages being ignored one woman doing every job while other workers looking to be doing not much There are so many Dunkin’ Donuts just go to the one a few miles down the road, don’t waste time or money here.
  • DD
    Deya
    Oct 7, 2025
    4.0
    They always giving me my sandwich with regular bacon and not the maple bacon I always ask for the maple brown sugar bacon sandwich
  • JB
    Julie Burtoft
    Sep 26, 2025
    1.0
    This is the first time I’ve been to a Dunkin Donuts. I went to this store to buy some donut holes for my contribution to a small fall get together. I ordered 10 pumpkin, 10 blueberry and 10 chocolate donut holes. Since I hadn’t had lunch I decided to order the sour dough breakfast sandwich with sausage. There was only one other couple in the dining area and they were already eating. After waiting a considerable amount of time, I went up to the counter to inquire about my order. The girl asked me what I had ordered, if I had paid, and if I had received any part of my order. Another girl then came up and said my order had been ready and that she had called it out. I obviously hadn’t heard her and she didn’t take a few seconds to see if anyone was coming for it, since I was the only one in the dining area besides the couple already eating. She thanked me and topped it off by calling me “Honey”. I guess she figured that would make things all right. Anyway, I sat and started to eat the sandwich which was awful. The bread was ok, but the eggs and sausage tasted like they were microwaved. Very bland and the sausage had a grayish color which was very unappealing. I took the sausage off and finished about half and threw the rest away. Now I have to go up to the counter and inquire about the donut holes (this is the 3rd time). The girl asked me what I had ordered so I told her and indicated this was the 3rd time I had to repeat it. They had not done anything with that part of the order so I waited another few minutes for her to do some whispering with her co-worker and put that together. Overall, it was not a good experience.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Avon, OH?

Dunkin' in Avon, OH is open from 4:00 AM to 10:00 PM Monday through Friday, and from 5:00 AM to 10:00 PM on weekends.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.