Brand Certified
Chipotle Mexican Grill
1.8(231 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1485 Nagel Rd., Avon, OH
44011, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(440) 517-3130
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/oh/avon/1485-nagel-rd.?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4945
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Avon North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
1.8
231 reviews
5 stars
35
4 stars
9
3 stars3
2 stars
16
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including rude staff, slow service, and frequent mistakes with orders.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, overflowing trash, and a generally unkempt environment.
Ingredient Availability
Customers frequently noted that the restaurant was out of various ingredients, including meats and basic items like rice and beans, leading to frustration.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or lacking in flavor, with complaints about small portion sizes.
Management Issues
Multiple reviews pointed to poor management and staffing problems, suggesting a lack of oversight and training for employees.
- RERachael EliasFeb 20, 20265.0Love this place! They are freaking rockstars. I had the best experience late on a Friday night after a long flight and they absolutely made my Ohio experience so far fantastic.
- BCben carboneFeb 19, 20261.0staff does not listen the westlake crocker chipotle is much better highly reccomend the crocker loction
- LLLauren LottFeb 10, 20261.0I have tried eating at this location twice. The first time it was about 6:30 and they were out of almost everything. Scraping the bottom of the bowls and said they had not planned on making any more meat that evening so we left. We ate there last night, they were out of rice, tables were dirty. no Diet Coke and no small lids. And we’re out of the kids chips for my daughter’s meal and weren’t going to give us chips because they didn’t have the small bags to put them in. I’m shocked this place is still running based on the other reviews and the other people I talked to last night and their own experiences. Place is a joke
- GGGeorgeFeb 7, 20261.011PM close time and their doors are locked with everything cleaned up at 10:30. Worker signaled me from the window that they were closed and I pointed at the 11pm on the door and he screamed we’re closed and turned around. This isn’t the first time this location has done this to me either. I’ve worked, owned and operated in the food industry my whole life, that’s just pure laziness and bad customer service. Feel bad for the ownership that they have incompetent workers that aren’t allowing business to be had. They had to of closed everything down by 10pm if they were finished with everything by 10:30pm. Losing profit and customers. I also have never seen a chipotle location have this bad of reviews. My 2 cents being an owner and operator myself, fire the staff and rehire before you go under. If they want to act like McDonald’s workers, let them go work there.
- ARAhleyna RiveraFeb 5, 20265.0Only giving 5 stars for Montae and Wednesday my lettuce was mixed with a BUNCH of hair and I really mean that. Didnt want lettuce anymore just wanted it to be remade the rest were not in hair nets while they both were the only ones who hair there hair probably put back. Running in a kitchen is unsafe and unacceptable thats how you hurt yourself and also get hair in food WITH NO HAIR NET either!!! It’s disgusting!!! I haven’t ate all day come in the morning no joke been craving it. Already upset from the beginning didnt have queso blanco then I waited for the brown rice THENNNN for my food to be full of hair. But montae and Wednesday remade not just the one bowl but both bowls and replaced it with queso instead for me and also gave us a free drink for the inconvenience.. it was very much appreciated I LOVE THEM BOTH FOR THAT!!!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Avon North offer?
Chipotle Avon North offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made from wholesome ingredients.
Where is Chipotle Mexican Grill located in Avon, OH?
It is located at 1485 Nagel Rd., Avon, OH 44011, in the Lorain sublocality area.
What are the operating hours of Chipotle Mexican Grill Avon North?
The restaurant is open daily from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle Avon North?
You can place an order online at https://order.chipotle.com/ or by using the Chipotle app available on the Apple Store.
Does Chipotle Avon North have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and get exclusive offers by signing up.
What are some nearby restaurants if I want to try other options around Chipotle Avon North?
Nearby dining options include honeygrow for fresh and healthy food, Starbucks for coffee and smoothies, and Hummus Republic offering Mediterranean cuisine.
Are there any places nearby where I can get coffee before or after visiting Chipotle?
Yes, Starbucks is located nearby, providing coffee, smoothies, and juice, making it convenient to grab a drink before or after your meal.
What nearby amenities can I find near Chipotle if I need banking or gas services?
First National Bank ATM is nearby for banking needs, and GetGo offers gas station services and a convenience store close to Chipotle Avon North.
Is there a hotel close to Chipotle Mexican Grill in Avon for guests visiting the area?
Yes, the Residence Inn by Marriott Cleveland Avon, as well as the Residence Inn Cleveland Avon at The Emerald Event Center, are nearby hotels for convenient lodging.
How can customers contact Chipotle Avon North for inquiries or feedback?
Customers can contact Chipotle Avon North via phone at +1 440-517-3130 or by email at OH.4945.AvonNorth@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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