Chipotle Mexican Grill

1.8
221 reviews
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About

Mexican Restaurant
Chipotle Avon North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1485 Nagel Rd., Avon, OH
44011, United States

Hours

Reviews

1.8
221 reviews
5 stars
34
4 stars
9
3 stars
2
2 stars
15
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and lack of attention to orders.

Food Availability

Many reviews highlighted that the restaurant was often out of key ingredients, leading to disappointing experiences.

Cleanliness

Numerous customers noted that the restaurant was dirty, with overflowing trash and unkempt food areas.

Order Accuracy

There were consistent complaints about incorrect orders and small portion sizes, particularly for online orders.

Management Issues

Several reviews pointed to poor management and staffing problems, contributing to the overall negative experience.
  • JH
    Jeremy Hudgens
    4 days ago
    4.0
    Good place to eat though the area by the pop machine or you can sit down was rather nasty think they just needed to run a quick wet rag over the top of the counter there but it did not look appealing at all
  • JW
    Jaylin Williams
    Jan 5, 2026
    5.0
    Great restaurant and staff and the food is always fresh
  • KJ
    Kedrick Jones
    Dec 29, 2025
    1.0
    Offered minimal help and service when trying to place an order. Chipotle as a company seems to be getting worse after every visit.
  • SB
    Shelly B
    Dec 28, 2025
    1.0
    This chipotle is the worst chipotle I’ve ever been to. The employees do not seem to care at all. I went in at 8:20 on a night they closed at 11 and they claimed they were out of corn salsa. The guy didn’t even bother to check their togo station or give me what was left of the corn in the pan in front of him. How are you out of ingredients and not making more 2 hours before close? I’d understand closer to close but 2 hours before posted hours is ridiculous. Then he put extra sour cream on a bowl we asked for little sour cream on. Don’t bother going here. The outnumbering 1 star reviews speak for itself with this location.
  • HH
    hypr
    Dec 14, 2025
    2.0
    Was ready at the window when the app said it was. Drive thru worker seemed a bit apathetic but whatever. Portions were good but the carne asada was all burnt and they forgot the chimmichurri. Would not recommend this location, the one on Detroit is better (marginally) and isn't far.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Avon North offer?

Chipotle Avon North offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made from wholesome ingredients.

Where is Chipotle Mexican Grill located in Avon, OH?

It is located at 1485 Nagel Rd., Avon, OH 44011, in the Lorain sublocality area.