Chipotle Mexican Grill

3.6
994 reviews
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Business Details

35925 Detroit Rd, Avon, OH
44011, United States
(440) 937-9200
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Avon City Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
35925 Detroit Rd, Avon, OH
44011, United States

Hours

Reviews

3.6
994 reviews
5 stars
442
4 stars
190
3 stars
88
2 stars
67
1 star
207

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported that the restaurant was dirty, with unclean tables, overflowing trash cans, and food debris on the floor.

Food Quality

Many reviews highlighted issues with food quality, including undercooked rice, dry chicken, and inconsistent portion sizes.

Service Issues

Customers frequently mentioned poor service, including rude staff, long wait times, and incorrect orders.

Ingredient Availability

Several reviews noted that the restaurant was often out of key ingredients, leading to customer frustration.

Employee Behavior

Feedback indicated that employees appeared disengaged and unprofessional, with some customers feeling ignored or treated rudely.
  • LS
    Lauren Szabados
    2 days ago
    1.0
    My boyfriend and I were the only ones in there. Everyone just stared at us and it took what seemed like forever for someone to come. The tables and the area to get your silverware are dirty! I went to go get a fork and it was not clean. The steak has alot of cartilage on it. My boyfriend couldn't even finish it.
  • FE
    Fatima El
    Oct 22, 2025
    1.0
    The guacamole is ridiculously salty there no way a normal person will eat this amount of salt btw this is not the first time
  • SO
    Shane Oz
    Oct 16, 2025
    5.0
    The dining area was clean whilst I didn't dine there I noticed it. the employees were friendly greeted me with a smile and made the visit a good one!
  • GS
    Ginell Santavicca
    Oct 4, 2025
    1.0
    We were never so disgusted as we were when we walked to the tables to eat. Every table was covered in food as well as food all over the floor. It was all kids working. No one over the age of 25 maybe. Totally disgusted!
  • EE
    Elias
    Sep 27, 2025
    1.0
    I ordered double chicken, to only get exactly 7 pieces of chicken in my bowl. The bowls barely halfway full. The only thing making it look big is the lettuce…..
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Avon City Center?

Chipotle Avon City Center is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Avon City Center offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.