Chipotle Avon City Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported that the restaurant was dirty, with unclean tables, overflowing trash cans, and food debris on the floor.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, dry chicken, and inconsistent portion sizes.
Service Issues
Customers frequently mentioned poor service, including rude staff, long wait times, and incorrect orders.
Ingredient Availability
Several reviews noted that the restaurant was often out of key ingredients, leading to customer frustration.
Employee Behavior
Feedback indicated that employees appeared disengaged and unprofessional, with some customers feeling ignored or treated rudely.
LS
Lauren Szabados
2 days ago
1.0
My boyfriend and I were the only ones in there. Everyone just stared at us and it took what seemed like forever for someone to come. The tables and the area to get your silverware are dirty! I went to go get a fork and it was not clean. The steak has alot of cartilage on it. My boyfriend couldn't even finish it.
FE
Fatima El
Oct 22, 2025
1.0
The guacamole is ridiculously salty there no way a normal person will eat this amount of salt btw this is not the first time
SO
Shane Oz
Oct 16, 2025
5.0
The dining area was clean whilst I didn't dine there I noticed it. the employees were friendly greeted me with a smile and made the visit a good one!
GS
Ginell Santavicca
Oct 4, 2025
1.0
We were never so disgusted as we were when we walked to the tables to eat. Every table was covered in food as well as food all over the floor. It was all kids working. No one over the age of 25 maybe. Totally disgusted!
EE
Elias
Sep 27, 2025
1.0
I ordered double chicken, to only get exactly 7 pieces of chicken in my bowl. The bowls barely halfway full. The only thing making it look big is the lettuce…..
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Avon City Center?
Chipotle Avon City Center is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Avon City Center offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Avon City Center located?
It is located at 35925 Detroit Rd, Avon, OH 44011, USA.
Can I order Chipotle online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill at Avon City Center serve?
They serve customizable fast-casual Mexican fare including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, natural ingredients.
Are there catering options available at Chipotle Avon City Center?
Yes, catering and catering delivery services are available.
How do I contact Chipotle Avon City Center by phone or email?
You can call them at +1 440-937-9200 or email oh.1365.avon2@chipotle.com.
Which nearby restaurants can I visit before or after dining at Chipotle Avon City Center?
Nearby restaurants include Jimmy John's for sandwiches, Handel's Ice Cream for desserts and smoothies, Nothing Bundt Cakes for bakery treats, and Red Robin Gourmet Burgers and Brews for a gourmet burger experience.
What nearby services are available if I want to combine my visit to Chipotle with other errands or leisure activities?
You can visit Sport Clips Haircuts for a haircut, Diamond Nail Salon for nail and beauty services, or the AT&T store for mobile phone needs, all close to Chipotle Avon City Center.
Are there any nearby places where I can grab coffee or do some shopping after my meal at Chipotle?
Yes, Peet's Coffee & Tea is nearby for coffee and dressbarn offers women's clothing and accessories shopping.