Arby's

4.0
827 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1331 Center Rd, Avon, OH
44011, United States

Hours

Reviews

4.0
827 reviews
5 stars
409
4 stars
220
3 stars
83
2 stars
42
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is generally positive, with many customers noting pleasant and helpful service, though some reported rudeness and disrespect from employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, indicating a need for improvement in order accuracy.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, citing cold items, overcooked fries, and unsatisfactory sandwiches.

Cleanliness

Several reviews praised the cleanliness of the restaurant, contributing to a positive dining experience.

Speed of Service

Many customers appreciated the fast service, although some noted that speed sometimes compromised food quality.
  • KP
    Kristi Porter
    5 days ago
    1.0
    Suuuuuper slow drive through. I ordered a potato cake, waited for 5 mins just to order at the window. Waited behind the car at the window 2 mins, waited at the window before she even came to it with all her face piercings for another 3 mins, now i am waiting out back. Completely unacceptable.
  • JA
    Jeremy Alexander
    Jan 2, 2026
    3.0
    Its an Arby's... unfortunately you only get what you get. It truly depends on the staff. I find when you go to an arby's in a rural area, you'll get much better service then, when you are in a larger city. County kids just seem to be better at everything.
  • JB
    John Bee
    Dec 27, 2025
    5.0
    I love their French beef dip or get four for 10 and smother them in Arby's sauce!
  • BM
    Bryan Mckenna
    Nov 25, 2025
    5.0
    Nice people and they are kind and sweet and and they are respectful
  • CC
    Chris Chrosniak
    Nov 18, 2025
    1.0
    I went on November 18th at 4:45 p.m. I should have known listening to the person on the headset that my order was going to be wrong. Was very disrespectful. Had no interest in customer service. When I asked for a sandwich they gave me the steak nuggets. I asked for Dr. Pepper. He gave me root beer. No part of my order was correct. If you don't like your job and you can't do it, here's a suggestion. Take 2 weeks off and then quit.