McDonald's

3.2
957 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
32799 Walker Rd, Avon Lake, OH
44012, United States

Hours

Reviews

3.2
957 reviews
5 stars
278
4 stars
197
3 stars
146
2 stars
90
1 star
246

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, old, or improperly prepared food, including cold fries and undercooked items.

Service Issues

Many reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and play area, with dirty floors and unclean tables.

Management Problems

Feedback indicated issues with management, including disorganized staff and a lack of accountability for poor service.

Inconsistent Experience

While some customers had satisfactory experiences, many others reported significant issues, suggesting a lack of consistency in service and food quality.
  • MM
    maria melson
    Nov 13, 2025
    1.0
    I just ordered a large fry and a medium frappe. The frappe had no whipped topping or any caramel and they barely put any of the actual frappe in the cup it was 5.49. Before I even touched the cup I asked the guy to remake it because it wasn’t filled he straight up told me that he won’t do it. My fries were freezing cold I told them I wanted them fresh and they tasted so old. So I spent 10 dollars to get no frappe and old nasty fries.
  • EM
    Eli Miller
    Nov 11, 2025
    1.0
    Got a double quarter pounder bottom patty done , top patty completely raw how do you pull that off make it make since. Straight bloody raw beef patty 🤢
  • CN
    Christopher Norris
    Nov 7, 2025
    2.0
    Food was mid, prices outrageous. I bought a dinner box for $15 in Elyria a week before I came here and the dinner box here was $27 ridiculous. Way to take advantage of the people in this neighborhood McDonald’s 👏 good on you.
  • SB
    Sarah Brown
    Nov 1, 2025
    5.0
    My favorite McDonald's for many reasons. The food is always fresh and I've never had any issues. The employees are also nice and friendly.
  • RP
    Ryan Peck
    Oct 19, 2025
    1.0
    Cost more than surrounding McDs and they hand it to you cold. Both timed months apart

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 32799 Walker Rd, Avon Lake, OH?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 6:00 AM until midnight (12:00 AM).