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Dairy Queen Grill & Chill

4.0
(717 reviews)
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Business Details

33720 Walker Rd, Avon Lake, OH
44012-1043, United States
(440) 933-2208
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
33720 Walker Rd, Avon Lake, OH
44012-1043, United States

Hours

Reviews

4.0
717 reviews
5 stars
377
4 stars
164
3 stars
63
2 stars
40
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the ice cream and food, many complained about cold or improperly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and bathrooms, affecting the overall experience.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
  • PZ
    Phyllis Zbasnik
    Feb 25, 2026
    5.0
    Always good, no complains by
  • SP
    Saku Paw
    Feb 23, 2026
    3.0
    Make the cotton candy blizzard available all year and maybe I’ll give you a 5 star…
  • FL
    Frank Lauria
    Feb 22, 2026
    5.0
    We had a fantastic experience with the Avon Lake Dairy Queen. My grandson Frankie turned 8 and wanted a Minecraft ice cream cake. Another location told us they needed 48 hours, but Avon Lake was able to help with about 30 hours’ notice. I originally just asked for a simple brown and green cake that said “Happy Birthday Frankie.” They called me back and said they could actually make a full Minecraft-themed cake — and it turned out amazing. It looked incredible and my grandson absolutely loved it. The cake was ready exactly when they promised and the service was outstanding. I believe the decorator’s name may have been Katie, and if so she did a wonderful job. Thank you to the team for going above and beyond and making his birthday special!
  • DS
    Dave Van Scyoc
    Feb 11, 2026
    5.0
    It's always nice to go there. Of ice cream is awesome thing there they have many selections. If you're able to take dairy you should be able to find something you like. They also have other food hamburgers sandwiches. It's nice you can get some delicious food and then have your awesome dessert. Like I said so many selections of ice cream and such. Check it out!
  • SL
    Sean L
    Jan 27, 2026
    1.0
    They didn't make 70% of my order, lied to me that they couldn't do anything and to use the app or website to get my refund, website said to call the store back, they didn't pick up and then closed.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of menu items are featured at Dairy Queen Grill & Chill in Avon Lake?

They specialize in soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.

What are the operating hours of Dairy Queen Grill & Chill in Avon Lake?

The restaurant is open from 9:00 AM to 9:00 PM Monday through Thursday, Saturday and Sunday, and from 9:00 AM to 5:00 PM on Friday.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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