Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
707 reviews
5 stars
372
4 stars
163
3 stars
62
2 stars
40
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or dismissive behavior from staff, with complaints about order accuracy and long wait times.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area, with complaints about dirty tables and overall cleanliness.
Food Quality
While some customers enjoyed the ice cream and food, many expressed dissatisfaction with the quality, including melted blizzards and incorrect orders.
Staff Friendliness
Some customers praised individual staff members for their friendliness and helpfulness, but this was inconsistent across reviews.
Value for Money
Customers noted that prices were high relative to the quality of food received, with some feeling that they did not get what they paid for.
- ZNzach nooOct 27, 20255.0This Ukrainian boy named Eric was very nice too me, I feel much appreciated, this is why I go here.
- DHDonald HinesOct 24, 20254.0The banana split was good. As far as fast food goes, DQ is the lesser of two evils.
- HMHailey MOct 24, 20253.0everytime i get a blizzard from here the ice cream taste horribly freezer burnt.
- JVJennifer VOct 14, 20255.0Took my grandson for ice cream on his birthday. Great 2 for $5 deals!!
- CDCraig DAug 31, 20251.0Manager completely dismissive of a wrong order when mentioned at the store. Called back once home and verified order completely wrong and she blamed her staff and took zero accountability. Horrible experience, won’t be back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of menu items are featured at Dairy Queen Grill & Chill in Avon Lake?
They specialize in soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the operating hours of Dairy Queen Grill & Chill in Avon Lake?
The restaurant is open from 9:00 AM to 9:00 PM Monday through Thursday, Saturday and Sunday, and from 9:00 AM to 5:00 PM on Friday.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families and children. It also offers booster seats, high chairs, wheelchair accessibility, and has restrooms.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers who prefer to dine outside.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, mobile ordering and rewards are available, and you can order pickup online through their website.
Is free Wi-Fi available at Dairy Queen Grill & Chill?
Yes, they provide free Wi-Fi for customers.
Which nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby automotive services like Avon Whites Brake and Wheel, Vitas Automotive, or Ed Tomko Chrysler Jeep Dodge. For shopping, Randall's Avon / Avon Lake Team Shop offers sporting goods and clothing.
Are there nearby health and wellness services close to Dairy Queen Grill & Chill?
Yes, nearby you will find counseling centers such as Western Reserve Counseling, Karuna Empowerment LLC, and New Leaf Counseling Services, as well as spa services like Skincare By Hannah Lopez and Soul Flower Studios.
How can nearby automotive businesses help customers visiting Dairy Queen Grill & Chill?
Customers can conveniently combine their visit to Dairy Queen with services like tire repair at North Coast Speedworks or dents and paint repair at Extreme Dent Repair and Paint nearby.