Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.
Food Quality
Numerous customers complained about cold, stale, or poorly prepared food, with some stating their meals were inedible.
Staff Attitude
While some reviews praised friendly staff, many others noted rude or indifferent behavior from employees.
Cleanliness
The cleanliness of the restaurant, including bathrooms, was often criticized, with some customers finding it unsatisfactory.
DB
Donterrius Bryant
Nov 7, 2025
1.0
Horrible
TT
todd taylor
Oct 29, 2025
4.0
Always check your order they get it wrong most of the time on late night shifts...
Days shift is way better never had a problem
TQ
The Dragon rider Queen
Oct 10, 2025
3.0
Trying to order my food but who ever was working the intercoms get laughing and getting distracted by other workers. By the time i ordered my food, i ordered ranch with my food, was told it was a 50 cent charge. There was 4 people on shift standing around instead of working. Waited nearly 10 minutes for food when I received it. I didn't get my ranch
L2
Loubot 27
Oct 3, 2025
1.0
Employees were goofing off and taking forever to get our food out. The girl at the first register didn’t even acknowledge us and just took our card without saying anything. People at the second window were on their phones…. we waited at the window for 10 plus minutes without them saying anything about it taking longer… will not come back here again very rude and unprofessional.
II
Ian
Oct 2, 2025
1.0
Charging 50 cents for 1 BBQ sauce is beyond stupid and just like with Burger King I will no longer be eating at any Wendy’s due to this.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Austintown, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Austintown, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 652-1952.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Austintown Wendy’s serve breakfast?
Yes, this Wendy’s location in Austintown, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Austintown?
The drive-through is open from 6:00 AM to 1:00 AM Monday through Thursday and Sunday, and extended to 2:00 AM on Friday and Saturday.
Is the Austintown Wendy's location currently open?
Yes, the Austintown Wendy's is open and committed to serving quality food every day.
Does Wendy's in Austintown offer breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online or via an app for this Wendy's?
You can order using the Wendy's mobile app or visit order.wendys.com to select this location and place your order.
What payment options are accepted at Wendy's Austintown?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and posted in-restaurant.
How do I contact Wendy's Austintown for feedback or questions?
You can call (330) 652-1952 directly, visit Wendy's Contact page online, or call Customer Care at 888-624-8140.
Are there hotels nearby if I am visiting Wendy's in Austintown?
Yes, nearby hotels include Fairfield Inn & Suites by Marriott Youngstown Austintown, Sleep Inn Austintown, Home2 Suites by Hilton Youngstown West/Austintown, and Wingate by Wyndham Youngstown/Austintown.
What other fast food restaurants are close to Wendy's Austintown?
Nearby fast food options include Arby's, Taco Bell, Long John Silver's | Taco Bell, and Chipotle Mexican Grill, which offer a variety of food choices if you'd like to explore different cuisines.
Are there gas stations near Wendy's Austintown for convenience?
Yes, there are several gas stations nearby including Marathon, Certified Oil, Sunoco, Cumberland Farms, Shell, Fast Trac Convenience Stores, and bp to fuel up while visiting the area.