Wendy's

4.0
1263 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5551 Inter-State Blvd, Austintown, OH
44515, United States

Hours

Reviews

4.0
1,263 reviews
5 stars
563
4 stars
350
3 stars
180
2 stars
66
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Food Quality

Numerous customers complained about cold, stale, or poorly prepared food, with some stating their meals were inedible.

Staff Attitude

While some reviews praised friendly staff, many others noted rude or indifferent behavior from employees.

Cleanliness

The cleanliness of the restaurant, including bathrooms, was often criticized, with some customers finding it unsatisfactory.
  • DB
    Donterrius Bryant
    Nov 7, 2025
    1.0
    Horrible
  • TT
    todd taylor
    Oct 29, 2025
    4.0
    Always check your order they get it wrong most of the time on late night shifts... Days shift is way better never had a problem
  • TQ
    The Dragon rider Queen
    Oct 10, 2025
    3.0
    Trying to order my food but who ever was working the intercoms get laughing and getting distracted by other workers. By the time i ordered my food, i ordered ranch with my food, was told it was a 50 cent charge. There was 4 people on shift standing around instead of working. Waited nearly 10 minutes for food when I received it. I didn't get my ranch
  • L2
    Loubot 27
    Oct 3, 2025
    1.0
    Employees were goofing off and taking forever to get our food out. The girl at the first register didn’t even acknowledge us and just took our card without saying anything. People at the second window were on their phones…. we waited at the window for 10 plus minutes without them saying anything about it taking longer… will not come back here again very rude and unprofessional.
  • II
    Ian
    Oct 2, 2025
    1.0
    Charging 50 cents for 1 BBQ sauce is beyond stupid and just like with Burger King I will no longer be eating at any Wendy’s due to this.

Frequently Asked Questions About Wendy's

Is Austintown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.