Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent issues with incorrect or incomplete orders.
Food Quality
Mixed reviews on food quality; some found it fresh and hot, while others received cold or undercooked items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others citing rudeness and lack of care.
Wait Times
Long wait times in drive-thru and for food preparation were commonly mentioned, leading to frustration.
Cleanliness
Some customers noted cleanliness in the restaurant, while others pointed out issues like dirty soda machines.
BG
Baby Girl
Nov 17, 2025
2.0
Asked for fresh fries. Didn't come out fresh and they didn't fill it up... They wasn't even busy.... People please just go cook at home... it'll taste better, cost way less, and you can fill it up as much as you want lol!
Edit: It was supposed to be a large fry.
KS
King Solo
Oct 23, 2025
1.0
Idk what’s going on in the month of October.. I’ve never had a bad experience until now. I’ve had 3 less than satisfactory experiences and I won’t be returning.. you lost a loyal customer here
ML
Mandie Lewis
Sep 23, 2025
1.0
If I could give negative stars this place would have it. Constantly missing stuff, uncaring staff, nasty,cold fries. This place sucks.
LG
Lissette G
Sep 11, 2025
4.0
The food is usually nice and hot. Orders are correct most of the time. Drive thru wait times can be long. But I'd prefer the drive thru over dining in anytime. The staff isn't welcoming. They're not friendly at all. It's also kinda dreary inside...lights are dim.
DB
Dale Black
Aug 26, 2025
1.0
So I went in a bought 3 biggie bags . All the servers were very clean , but then a heavy set light skinned man come up after my food was done with no gloves snatched up my food tossed it in the bag , pushed it to me and said here . My issue is why are you touching ppls food with no gloves on ??? Yes the food is wrapped but if his hands are nasty it's just gonna get the nasty on the wrapper and then onto my hands . Wear gloves when handling people's food .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Austintown, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Austintown, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 779-0914.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mahoning Ave. Wendy’s serve breakfast?
Yes, this Wendy’s location in Austintown, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location in Austintown, OH?
The drive-thru is open Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 6:00 AM to 2:00 AM, and on Wednesday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Austintown, OH serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery from this location?
Delivery availability varies by location. Check the Wendy's app or order.wendys.com and enter your delivery address to see if delivery is available near you.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is this Wendy's location currently hiring in Austintown, OH?
To see if this location is hiring, visit the Wendy's Careers page and search for jobs in Austintown, OH. Job availability updates frequently.
How can I provide feedback or contact this Wendy's location?
You can reach the Customer Care team via the Wendy's Contact page for feedback, call (330) 779-0914 for this location directly, or use their customer satisfaction survey online.
Where is this Wendy's located and what are its hours of operation?
Located at 27 S Raccoon Rd, Austintown, OH 44515, this Wendy's is open daily from 6:00 AM to 2:00 AM, except Wednesday when it opens at 6:30 AM.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Berry's Natural Food Market for organic groceries, Westgate Pizza Company for Italian dining, or Ted's Barber Shop for grooming services.
Are there fitness and wellness options near Wendy's?
Yes, close by are Universal Family Martial Arts and Body By Phil gyms for fitness classes, and Magic Nail and Hollywood Hairstyles for beauty services.
How can nearby shops and services enhance my visit to Wendy's in Austintown?
You can combine your visit with nearby services like Fone Fixers for phone repairs, Karl's Beauty Supply for beauty products, or even enjoy shopping at Art's Westgate Plaza before or after your meal.