Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and lack of professionalism.
Food Quality
While some customers enjoyed fresh and hot food, others experienced cold or improperly cooked items, contributing to negative experiences.
Speed of Service
Drive-thru wait times were frequently mentioned as long, with some customers expressing dissatisfaction with the speed of service.
DS
Dale Sarvey
Dec 12, 2025
1.0
Ordered through my App. today. I am allergic to dill. So I ordered with no pickles. Get back to work to sit down and eat. Even the sticker on the wrapper says no pickles. So now I have 2 hamburger that can go in the garbage. I won't have lunch because I can't go back. If people can't read and understand English. They don't need to be working with food for other people. Now I won't order from this spot anymore.
LS
Logan Snyder
Dec 9, 2025
5.0
Best Wendy’s I’ve been to in a long time, staff are very friendly and seem to enjoy work. The food all came out fresh and delicious
BG
Baby Girl
Nov 17, 2025
2.0
Asked for fresh fries. Didn't come out fresh and they didn't fill it up... They wasn't even busy.... People please just go cook at home... it'll taste better, cost way less, and you can fill it up as much as you want lol!
Edit: It was supposed to be a large fry.
KS
King Solo
Oct 23, 2025
1.0
Idk what’s going on in the month of October.. I’ve never had a bad experience until now. I’ve had 3 less than satisfactory experiences and I won’t be returning.. you lost a loyal customer here
ML
Mandie Lewis
Sep 23, 2025
1.0
If I could give negative stars this place would have it. Constantly missing stuff, uncaring staff, nasty,cold fries. This place sucks.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location in Austintown, OH?
The drive-thru is open Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 6:00 AM to 2:00 AM, and on Wednesday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Austintown, OH serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery from this location?
Delivery availability varies by location. Check the Wendy's app or order.wendys.com and enter your delivery address to see if delivery is available near you.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is this Wendy's location currently hiring in Austintown, OH?
To see if this location is hiring, visit the Wendy's Careers page and search for jobs in Austintown, OH. Job availability updates frequently.
How can I provide feedback or contact this Wendy's location?
You can reach the Customer Care team via the Wendy's Contact page for feedback, call (330) 779-0914 for this location directly, or use their customer satisfaction survey online.
Where is this Wendy's located and what are its hours of operation?
Located at 27 S Raccoon Rd, Austintown, OH 44515, this Wendy's is open daily from 6:00 AM to 2:00 AM, except Wednesday when it opens at 6:30 AM.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Berry's Natural Food Market for organic groceries, Westgate Pizza Company for Italian dining, or Ted's Barber Shop for grooming services.
Are there fitness and wellness options near Wendy's?
Yes, close by are Universal Family Martial Arts and Body By Phil gyms for fitness classes, and Magic Nail and Hollywood Hairstyles for beauty services.
How can nearby shops and services enhance my visit to Wendy's in Austintown?
You can combine your visit with nearby services like Fone Fixers for phone repairs, Karl's Beauty Supply for beauty products, or even enjoy shopping at Art's Westgate Plaza before or after your meal.