Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Austintown, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austintown pizza for any occasion. Call us for pizza delivery in Austintown or stop by 1502 South Raccoon Road for carryout to order the best pizza in Austintown, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.8
206 reviews
5 stars
112
4 stars
29
3 stars
15
2 stars
9
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and long wait times for assistance.
Order Accuracy
Many customers reported issues with incorrect orders and difficulty resolving these problems.
Food Quality
Feedback on food quality was mixed, with some praising the pizza while others complained about undercooked or poorly made items.
Delivery Issues
Several reviews mentioned problems with delivery, including late arrivals and mishandling of orders.
Positive Experiences
Despite the negative feedback, some customers expressed satisfaction with the food and service, noting friendly staff and good pizza.
- MCMarcus CrissmanJan 1, 20261.0Ordered 1 pepperoni pizza, 1 order of cheesey bread, 1 order of boneless garlic parm wings, 2 order of chipotle honey wings..... Initially I called this location at 10:11 and let the "order taker" know that my order online would not go through The worker there stated that the store would not honor online orders... After getting home, realized the wings had bones in them when we ordered boneless wings...We tried to return the wings and swap them for boneless wings as there what our online AND phone order called for; and the only 2 very polite workers( young and female) states they were not able to fix our order because of how stressed and understaffed they were.. We were told we couldn't have our order, because they were understaffed... This location needs fixed and more legit workers!
- JLJennifer LyonsDec 6, 20255.0Our local Papa John's is always friendly and the pizza always prepared right
- AHApril HatfieldDec 6, 20252.0App doesn't work..... it won't let you place an order no matter the payment option you use. Called in to place the exact same order and they wanted to charge me an extra $10. When I said something about the higher price he said 'I don't know what to tell you. There's nothing I can do....... you still want the pizza?' No effort to even check why the price was higher 🤦♀️
- DSDavid SokolNov 15, 20254.0Difficult to order online. A lot of time the pizza isn't exactly as ordered.
- BBBriNov 10, 20251.0I placed an online order and when the order was delivered, the food looked bad. I took pictures of the food and called to speak with a manager. The manager on duty was EXTREMELY rude. Had an attitude the whole time and told me “what do you want it remade or do you want a free pizza next time you come in” I asked her if there was someone else I could speak with, as she was being rude she then told me she’s “never got a complaint for customer service oh well”then hung up on me. I called back and asked for the number to corporate or a email address for another manager she said I can’t give you the number to corporate. She said her boss said they can refund my order. I then asked if this was the manager who hung up on me and she said “yes and I told my manager I hung up on you”. Very disgusting
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Austintown?
Papa Johns Pizza delivers from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Can I order carryout from Papa Johns Pizza at 1502 South Raccoon Road?
Yes, carryout is available daily from 10:00 AM to 11:30 PM, extending to 12:30 AM on Fridays and Saturdays.
What types of products does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide contactless delivery options?
Yes, Papa Johns offers no-contact delivery service to ensure safe order fulfillment.
How can I order online from Papa Johns Pizza Austintown?
You can order online for delivery or carryout through the Papa Johns website or their app using the provided ordering links.
Where is Papa Johns Pizza located in Austintown?
It is located at 1502 South Raccoon Road, Ste. 3, Austintown, OH 44515.
Are there nearby places to visit before or after getting pizza at Papa Johns?
Yes, you might visit Karl's Beauty Supply or Bareknuckle Tattoo & Barbershop nearby for beauty services, or enjoy a coffee at Mega Internet Cafe.
Is there a place nearby for a quick coffee or snack near Papa Johns Pizza?
Yes, Dunkin' is close by offering coffee, donuts, and smoothies, a perfect stop before or after your pizza visit.
What other food options are available near Papa Johns Pizza?
Nearby you can find Main Moon Chinese Restaurant, Hanami Express sushi, and Barry Dyngles barbecue for varied dining experiences.
Can I find any personal care or beauty services near Papa Johns Pizza?
Yes, there are several nearby beauty salons and tanning salons such as SunPro Tanning, Sunless Perfection by Deana, and Billet's Barber Shop.