At Papa Johns Pizza in Austintown, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austintown pizza for any occasion. Call us for pizza delivery in Austintown or stop by 1502 South Raccoon Road for carryout to order the best pizza in Austintown, along with breadsticks, wings, and more!
Customers frequently reported long wait times, poor customer service, and incorrect orders.
Food Quality
Mixed reviews on food quality; some praised the pizza while others complained about undercooked or soggy pizzas.
Delivery Problems
Numerous complaints about late deliveries, incorrect orders, and food being left unattended.
Staff Performance
While some customers appreciated friendly staff, others noted unprofessional behavior and lack of proper uniforms.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling it was too high for the quality received.
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David Sokol
Nov 15, 2025
4.0
Difficult to order online. A lot of time the pizza isn't exactly as ordered.
BB
Bri
Nov 10, 2025
1.0
I placed an online order and when the order was delivered, the food looked bad. I took pictures of the food and called to speak with a manager. The manager on duty was EXTREMELY rude. Had an attitude the whole time and told me “what do you want it remade or do you want a free pizza next time you come in” I asked her if there was someone else I could speak with, as she was being rude she then told me she’s “never got a complaint for customer service oh well”then hung up on me. I called back and asked for the number to corporate or a email address for another manager she said I can’t give you the number to corporate. She said her boss said they can refund my order. I then asked if this was the manager who hung up on me and she said “yes and I told my manager I hung up on you”. Very disgusting
ZP
Ziara Penson
Nov 3, 2025
5.0
Papa John's pizza 🍕 1-10 $ 10 minutes sizes
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Mokbel Alomari
Oct 27, 2025
1.0
Someone was sleeping at the job and somehow gave me straight up dry sticks instead of my garlic sticks.. smh