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McDonald's

2.7
(1493 reviews)

Business Details

5526 Mahoning Ave, Austintown, OH
44515, United States
(330) 792-6410
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5526 Mahoning Ave, Austintown, OH
44515, United States

Hours

Reviews

2.7
1,493 reviews
5 stars
340
4 stars
191
3 stars
228
2 stars
152
1 star
582

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with many reporting waits of 20 minutes or more.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, burnt, or improperly prepared items.

Staff Attitude

Several customers noted rude or unhelpful staff interactions, contributing to a negative dining experience.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers reporting dirty dining areas and unkempt facilities.
  • AA
    Alyssa
    Feb 7, 2026
    1.0
    My burger and my step dad's was raw. They offered to remake the food and gave us a refund. He said he would bring the food to us. After waiting 30 mins for the remake, my step dad looked at a bag that was sitting on the counter for 5 mins. It was ours, but the lady cashier yelled at him for looking in the bag when nobody claimed it and it listed our sandwiches. She had an attitude and yelled at my step dad. Finally she came back over with the exact bag my step dad looked over reading the sandwiches we ordered. We didn't know the number because the guy cashier never gave us one yet she's going to have an attitude when we dont know the number??? Then proceeded to have an attitude and snap back at us. Ive worked in customer service for 8 years. This is not how you treat or talk to customers. The customer is always right; you can't have an attitude and say its the customers fault. Worst experience ever.
  • AB
    Ayden Bair
    Jan 28, 2026
    1.0
    Apparently, this restaurant made me sick when I was... Well, the time I can't remember. Also, the wait was 25 minutes for a Filet-o-Fish, Double Cheeseburger, Frozen Fanta and 10pc McNuggies, they messed up my mother's order, my mother told them Hot Honey but they gave us Honey Mustard, and one slice of cheese on my burger was somehow some awful witchcraftery way VERY UNDERCOOKED AND... HARD?!?! As the most enthusiastic 10yo fast-food tester around the Youngstown area, I highly, HIGHLY recommend you go to the one on Midlothian Blvd, because that one is the best one I've ever tasted. Also, if I could give this one on Mahoning/SR46 -100 stars, I definitely would.
  • BF
    Brian Frantz
    Dec 26, 2025
    5.0
    Good food. Nice dive!!!
  • CC
    Cassie
    Dec 26, 2025
    1.0
    Got 3 bums all 3 was burnt. Fries was cold. Come on do better
  • FF
    Finny
    Dec 26, 2025
    1.0
    For three sandwiches and all three buns was hard as a rock couldn’t even eat them and fries was ice cold for putting no salt

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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