McDonald's

3.0
1796 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1150 N Canfield Niles Rd, Austintown, OH
44515, United States

Hours

Reviews

3.0
1,796 reviews
5 stars
496
4 stars
259
3 stars
340
2 stars
169
1 star
532

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of staff attitudes, with some customers experiencing rudeness and lack of professionalism.

Food Quality

Several reviews mentioned cold or poorly prepared food, contributing to a negative dining experience.

Management Issues

Many customers called for better management and staff training, citing disorganization and lack of urgency.
  • AH
    A H
    1 day ago
    5.0
    I went thru today around 3pm and encountered a small issue. The manager (i wish I had gotten her name) wenr ABOVE AND BEYOND to make me happy. She was outstanding and really cared about my experience. Thank you!!!!!
  • HR
    Hollywood redneck
    1 day ago
    1.0
    Jesus christ if you want to het an order in without waiting nearly 20 minutes, make sure to go thru the drive thru, and as for truckers who cant go thru the drive thru.... I dont know, maybe walk thru the drive thru or something.... otherwise just going to the counter can result in staggering wait times with the excuse being "well im the only one working in the front so there's nothing I could do..." yeah that was the excuse for standing in the back for 10 minutes talking then taking another six minutes to take a drive thru order first.... but luckily im a nice calm person...
  • LV
    leslie vaughn
    6 days ago
    1.0
    I can't leave a review on the food because I didn't get it i pulled in at around 9:28 I ordered a combo meal and an additional large fry..I got to the counter and and paid my bill. They then asked me to pull forward dispite being the only car in the drive through. I said no thank and she shut the window. Second later I was met by a lady with braids and a attitude telling me needed to pull forward I was "on their timer" I suggested that they prepare the food quicker and she immediately pulled out a machine to give me my money back. I drove to Wendy's and had my food quicker than the time it took me to write this review
  • PM
    Paloma Moreira
    Nov 2, 2025
    1.0
    Terrible service, my order came wrong and the attendant made time so I didn't have to change the order!
  • SN
    Shohruh NARZIEV
    Oct 27, 2025
    1.0
    That's place really disappointing because wait to get your order almost hours and I wasn't need gas I parked pump to get my food usually I spent max 10-15 min but this place doesn't care about it I asked my food they said you have to and they don't care inside people they said first service always drive thru then once finish you will get that's what I hear from manager also funny thinks I order double quarter pounds and they give me big Mac that's stupid

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 1150 N Canfield Niles Rd, Austintown, OH?

This McDonald's location is open daily from 5:00 AM to 12:00 AM (midnight).

Does the McDonald's restaurant offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to 12:00 AM (midnight).