Jimmy John's

3.7
227 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5450 Mahoning Ave, Austintown, OH
44515, United States

Hours

Reviews

3.7
227 reviews
5 stars
120
4 stars
32
3 stars
15
2 stars
10
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

While many enjoyed the subs, there were complaints about inconsistent quality and food safety concerns.

Cleanliness

Some customers praised the cleanliness of the location, while others noted poor staff attitudes.

Pricing

Several reviews mentioned that the prices were considered high for the quality and portion sizes.
  • MB
    Matthew Byrnes
    Dec 14, 2025
    5.0
    Great customer service! And their subs are great 👍!
  • YR
    Yalonda Robinson
    Nov 30, 2025
    4.0
    I got the Ultimate Italian combo I have absolutely no complaints. The reason for the 3 stars on service is that the wait time for my food was a little long. It was a little pricey but the sub was good a full.
  • MD
    Megan Drotleff
    Aug 17, 2025
    2.0
    SLOW HOLY CRAP SLOW
  • SH
    Shawn Haggerty
    Aug 1, 2025
    4.0
    Ordered on the app and it was ready when we hit the drive-thru. But be aware, if you order the toasted sandwiches, they will not make them until you arrive so they're warm and fresh.