Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 107 S. Canfield Niles Rd in Austintown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.4
623 reviews
5 stars
405
4 stars
116
3 stars
48
2 stars
25
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, although some noted issues with incorrect orders and food preparation.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and mistakes with orders, particularly at the Austintown location.
Pricing Concerns
Many customers expressed that the prices are too high for the portion sizes and quality, leading to dissatisfaction regarding value for money.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness of the locations, others reported unsanitary conditions and a lack of attentiveness from staff.
- MOM OJan 2, 20265.0The burger was perfectly made and tasted so delicious. First time trying Cajun Fries and I'm glad I did. This place is such a good vibe. Great food and amazing staff. Definitely will be stopping here way more often. I loved everything ❤️
- JCJohn CordeiroDec 24, 20253.0It's five guys it's what's expected, fresh to order but so expensive for what it is.
- LHLori HutchisonNov 23, 20255.0Excellent!.
- CCCraigeryNov 9, 20251.0TLDR: The restaurant is way too warm and the manager was rude, messed up my order 3 times, and accused us of lying. Will NEVER come back to this location. 1. We ordered 3 drinks and she only gave us one, then proceeded to claim we got them. I had to show her we only had one drink before we got them 2. Of the 5 burgers we ordered, 3 were made completely incorrectly. When we went up to tell her, she made us go over each item twice before remaking them. 3. The remake got 2 correct, but still made another one incorrectly. Rather than go through the hassle of being accused of lying a 3rd time, I just gave up. I will never return to this store and would never suggest it to anyone
- CACaprica AskewOct 30, 20255.0It's almost as high as heaven 😆 🤣 😂 LITERALLY but it's good!!!!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Austintown accept reservations?
No, Five Guys Austintown does not accept reservations.
What are the operating hours for Five Guys Austintown?
Five Guys Austintown is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Austintown offer delivery and pickup services?
Yes, Five Guys Austintown offers in-store pickup, delivery including same-day and no-contact delivery options.
Where is Five Guys located in Austintown?
Five Guys is located at 107 S. Canfield Niles Rd, Austintown, OH 44515.
What payment methods are accepted at Five Guys Austintown?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order from Five Guys Austintown online?
You can place your order through their online menu at https://order.fiveguys.com/location/five-guys-austintown/menu or via the Five Guys app available on iOS and Android.
Does Five Guys Austintown offer gluten-free options?
While buns and certain condiments contain gluten, you can order sandwiches without buns using wraps or bowls. Cross-contamination is possible, so check their allergen chart for details.
Are there nearby places where I can do my banking when visiting Five Guys Austintown?
Yes, Chemical Bank, TCF Bank, and PNC ATM are nearby, making it convenient for banking needs before or after your meal.
What other food options are near Five Guys Austintown?
Nearby food options include Subway sandwich shop, Eat'n Park American restaurant, Panera Bread cafe, and a food stand called Poppin Kernels Kettle Corn.
Are there any pet services close to Five Guys in Austintown?
Yes, Canine Cove Pet Resort LLC and Austintown Veterinary Clinic are nearby for pet sitting or veterinary care.