Five Guys

4.4
620 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 107 S. Canfield Niles Rd in Austintown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Five Guys
107 S. Canfield Niles Rd, Austintown, OH
44515, United States

Hours

Reviews

4.4
620 reviews
5 stars
403
4 stars
116
3 stars
47
2 stars
25
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the burgers and fries for being delicious and fresh, though some noted issues with soggy fries and dry burgers.

Service Experience

Customer service received mixed reviews; while some praised friendly and engaging staff, others reported rude service and long wait times.

Pricing Concerns

Numerous reviews highlighted the high prices as a significant concern, with many feeling the cost did not match the quality of food.

Cleanliness

Several customers mentioned that the restaurant was clean, although there were complaints about dirty tables at times.

Order Accuracy

There were multiple complaints regarding incorrect orders and missing items, leading to frustration among customers.
  • CC
    Craigery
    Nov 9, 2025
    1.0
    TLDR: The restaurant is way too warm and the manager was rude, messed up my order 3 times, and accused us of lying. Will NEVER come back to this location. 1. We ordered 3 drinks and she only gave us one, then proceeded to claim we got them. I had to show her we only had one drink before we got them 2. Of the 5 burgers we ordered, 3 were made completely incorrectly. When we went up to tell her, she made us go over each item twice before remaking them. 3. The remake got 2 correct, but still made another one incorrectly. Rather than go through the hassle of being accused of lying a 3rd time, I just gave up. I will never return to this store and would never suggest it to anyone
  • CA
    Caprica Askew
    Oct 30, 2025
    5.0
    It's almost as high as heaven πŸ˜† 🀣 πŸ˜‚ LITERALLY but it's good!!!!
  • AW
    Anthony Whiteside
    Oct 6, 2025
    1.0
    Says they were open….lie detector test determined that was a lie
  • JF
    Jamison Fennel
    Sep 18, 2025
    2.0
    Typical location, overpriced nasty food.
  • RT
    Robin Torkowski
    Aug 28, 2025
    5.0
    I love five guys!!! The amount of fries you is what someone wants in an order. The fries are enough to fill me up!!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.