Dairy Queen (Treat)

4.3
448 reviews
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Business Details

146 N Canfield Niles Rd, Austintown, OH
44515-2305, United States
(330) 792-3765
https://www.dairyqueen.com/
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About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen (Treat)
146 N Canfield Niles Rd, Austintown, OH
44515-2305, United States

Hours

Reviews

4.3
448 reviews
5 stars
296
4 stars
72
3 stars
45
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the friendly and helpful staff, others reported issues with order accuracy and responsiveness.

Cleanliness

Many customers noted that the location is clean and inviting, contributing positively to their experience.

Food Quality

Ice cream and desserts received high praise, but there were complaints about the quality of hot food items, with some describing them as over-processed.

Drive-Thru Experience

Several reviews highlighted long wait times and order mix-ups in the drive-thru, indicating a need for improvement in this area.

Overall Satisfaction

Despite some negative experiences, many customers expressed a strong loyalty to the brand and a general enjoyment of their visits.
  • JS
    Jenna Scorn
    Dec 29, 2025
    5.0
    Alexis is the sweetest girl. My husband brought my daughter in for a cake for her birthday. There was a cake that was in a bigger size that my daughter loved, but we did not need that much cake. Alexis had the cake decorator make her one exactly like it in the smaller size. Will be coming back soon! Thanks for the awesome experience!
  • MA
    Mark Andrew
    Sep 25, 2025
    1.0
    Pulled into the drive through last night. I was the only one there. The girl asked what I wanted and I said one second I was looking. Then she said ok just order when you are ready. I starred to order a moment later. No answer from anyone. I kept saying hello? I even blew my horn. A car pulled into the second lane and started ordering as they bailed on me and went straight to them. No one ever got back on with me. I watched a car who had pulled in well after me go right on by after they ordered. I got frustrated and left this is not the first time having problems at this location. Dairy queen has really gone down . It's a shame. To.many other places out there who will treat you right to be putting up with thus crap!
  • KK
    kman2
    Sep 22, 2025
    1.0
    9/21/25 had a cold bun chilly dog/unmelted cheese barely any chilly ….who ever worked that day at 4:02 needs retrained or supervised…do yourself a favor and when you order a chilly dog tell them “can i get it hot and with more than a tablespoon of chilli.
  • MI
    Martin Ingram
    Sep 5, 2025
    5.0
    What's not to love about ice cream? And they have some other food as well.
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Frequently Asked Questions About Dairy Queen (Treat)

What are the operating hours of Dairy Queen (Treat) in Austintown?

Dairy Queen (Treat) in Austintown is open every day from 10:30 AM to 9:30 PM.

What types of products does Dairy Queen (Treat) specialize in?

They specialize in Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes available through DQCakes.com.