Business Details
About
Mexican Restaurant
Chipotle Austintown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
669 reviews
5 stars
381
4 stars
125
3 stars
57
2 stars
33
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some staff being friendly and attentive while others are reported as rude and unwelcoming.
Food Quality
Food quality is inconsistent, with reports of undercooked rice, dry meat, and missing ingredients, leading to disappointment among customers.
Portion Sizes
Many customers express dissatisfaction with portion sizes, noting they are often small and require requests for double servings to receive adequate amounts.
Cleanliness
The cleanliness of the location is frequently criticized, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Numerous complaints about incorrect orders, particularly with mobile orders, indicate a significant issue with order accuracy.
- JJJasmine JamesNov 17, 20251.0Very disappointed I had a bowl today and now I’m very sick threw it all up and no longer will I be returning assuming something was bad that was added in my bowl
- RRRajon RNov 15, 20255.0BEST BOWL IVE HAD AT CHIPOTLE IN A WHILE. Online order, bowl was packed. first time here, will def be back
- EEEricNov 6, 20255.0This was my first visit to this location tonight far better then I expected (used to go to the Canfield location on 224 but they never get anything right time after time) The line here was a bit long probably bc there were few workers. But the young girl on the line was very friendly, took very good care of my order & didn't skimp on portions, everything was available! Other than the cutlery being not stocked I had a very good experience, definitely will return! For the first time I was full after my meal. Management must be listening, so thank you!
- VPVidhi PatelSep 17, 20251.0Food wasn’t ready that’s okay but they gave me the wrong food. It was a pickup order. How did they have the right label on the bag but the wrong food inside WITH the label saying different persons name. I’m upset because I was so tired and didn’t want to order delivery so I ordered pickup. I guess now I’m ordering delivery from a different place cuz I’m too tired to even drive.
- LRLeah ReneeSep 10, 20255.0Whoever was in the back doing those mobile orders is a goat. Also, the guy with pink hair has amazing customer service, and was very delightful.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Austintown?
Chipotle Mexican Grill in Austintown is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Austintown?
It is located at 5553 Mahoning Ave, Austintown, OH 44515.
Does Chipotle Mexican Grill in Austintown offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Austintown?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What types of food does Chipotle Mexican Grill Austintown serve?
They serve customizable Mexican-inspired menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is Chipotle Mexican Grill in Austintown LGBTQ+ friendly?
Yes, Chipotle Mexican Grill welcomes LGBTQ+ customers.
What payment methods are accepted at Chipotle Mexican Grill Austintown?
They accept credit cards and also offer gift cards for payment.
Which nearby pizza restaurants can I visit near Chipotle Austintown?
Nearby pizza options include Bruno Brothers Pizza Austintown and Bruno Bros. Pizza, both great choices if you're looking for pizza near Chipotle.
Are there other dining options close to Chipotle Mexican Grill in Austintown?
Yes, besides Chipotle, you can find Rotelli Italian Grille and Bar, Wingstop, Ruby Tuesday, and Coaches Burger Bar nearby for varied dining experiences.
What nearby health services are available around Chipotle Mexican Grill Austintown?
Nearby health services include Mercy Health - Austintown Primary Care, St. Elizabeth's Family Practice, Austintown Family Health Care, and other medical specialists like obstetricians and chiropractors.