McDonald's

2.6
1210 reviews
Get DirectionsCallWebsite

Business Details

1709 S Raccoon Rd, Austintown Township, OH
44511, United States
(330) 792-0527
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1709 S Raccoon Rd, Austintown Township, OH
44511, United States

Hours

Reviews

2.6
1,210 reviews
5 stars
232
4 stars
145
3 stars
185
2 stars
146
1 star
502

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude employees, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, undercooked, or poorly prepared food, with several customers experiencing food poisoning.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Customer Experience

While some customers praised friendly staff, the majority expressed frustration with the overall experience, citing issues with order accuracy and service speed.

Management Issues

Several reviews indicated a lack of effective management, with complaints about employee behavior and operational inefficiencies.
  • PP
    Peyton
    Nov 3, 2025
    1.0
    I was third in line for 20 minutes while the only 2 workers came from behind the dumpster area from smoking to finally wait on people. I understand that they may be understaffed but that is beyond ridiculous. They should’ve had closed for the moment signs or something stating they will be back soon instead of having 4-5 cars in line waiting to be serviced.
  • VR
    Victoria Rasmussen-Dickson
    Oct 23, 2025
    1.0
    Didn’t have several items that we wanted and that were shown on the menu. Wouldn’t pull the menu up until we ordered at least one item. The lady said the menu will not show till we order at least one item and there’s nothing she can do about it. Clearly someone needs to be trained again and while they’re getting trained perhaps learn some customer service. One of the worst experiences I’ve had at a McDonalds.
  • MB
    Matte Black
    Oct 19, 2025
    1.0
    This place always forgets something, I come back for the convenience but it gets old they should just shut it down honestly
  • CH
    Cristy Hartman
    Oct 14, 2025
    5.0
    employees are always so kind and accommodating. i appreciate still being able to get breakfast stuff cutting it close to the end of breakfast time. everyone is always nice regardless of what time of day i go. they definitely don't get treated as well as they should be. all of them deserve better
  • YM
    Your Mom
    Oct 5, 2025
    3.0
    Unsalted, barely warm fries. They changed the nuggets and now they're so bland. Gave diced apples for breakfasts instead of regular apple slices in the kids meal. I would never in a million years give those to a toddler. Gave small fries instead of medium, which I'm glad I caught al the drive thru and that was corrected.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1709 S Raccoon Rd?

The McDonald's at 1709 S Raccoon Rd is open daily from 5:00 AM to 11:00 PM for regular dining.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is available every day from 5:00 AM to 1:00 AM.