McDonald's

2.6
1219 reviews
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Business Details

1709 S Raccoon Rd, Austintown Township, OH
44511, United States
(330) 792-0527
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1709 S Raccoon Rd, Austintown Township, OH
44511, United States

Hours

Reviews

2.6
1,219 reviews
5 stars
236
4 stars
146
3 stars
184
2 stars
147
1 star
506

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poor food quality.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Wait Times

Customers consistently mentioned long wait times both in the drive-thru and inside the restaurant, often leading to frustration.

Food Quality

Several reviews noted that the food was often cold, poorly prepared, or not fresh, contributing to a negative dining experience.

Cleanliness

Multiple customers pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • VL
    victoria lyn
    2 days ago
    1.0
    Bagel hard as a rock. Please dont get bagel breakfasts from here unless you want to break a tooth
  • TT
    Tank
    3 days ago
    1.0
    Would rate lower then one star if that was possible. Still mess up the easiest order, I ask extra pickle and extra onions, was told only way be remade if I bring back food and not waisting my gas to go back and was told the close at 1am way lady sound over phone might close sooner then that plus longest wait time ever. Plus no refund option only way was bring my food back even tho I be back in area couple hours late, other location all I need was receipt and they remake it nope there no option for that one, be honest place need close down and new staff and management and proper professional training
  • GB
    Gook Boy
    Dec 29, 2025
    1.0
    I ordered fishhead sandwich it no have soy sauce, make me sadness. 🤮🤢🤮🤢🤮🤮🤮🙈🙉 should have monkey mcnuggets
  • KU
    Kay Ulbrich
    Dec 12, 2025
    1.0
    I never receive the milk with the happy meal, sauces are never in the bag and when I order a McChicken with pickles they give me literally a single pickle chip. I always have to check my orders before leaving and make another trip inside or the drive thru and when I ask for it to be fixed, the employees try to justify their mistakes.
  • PP
    Peyton
    Nov 3, 2025
    1.0
    I was third in line for 20 minutes while the only 2 workers came from behind the dumpster area from smoking to finally wait on people. I understand that they may be understaffed but that is beyond ridiculous. They should’ve had closed for the moment signs or something stating they will be back soon instead of having 4-5 cars in line waiting to be serviced.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1709 S Raccoon Rd?

The McDonald's at 1709 S Raccoon Rd is open daily from 5:00 AM to 11:00 PM for regular dining.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is available every day from 5:00 AM to 1:00 AM.