Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
557 reviews
5 stars
176
4 stars
122
3 stars
80
2 stars
53
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Many customers experienced issues with food quality, including cold, old, or incorrectly prepared items.
Cleanliness
Numerous reviews mention unsanitary conditions in the restaurant, including dirty tables and restrooms.
Speed of Service
Service speed is frequently criticized, with long wait times reported both in the drive-thru and inside the restaurant.
- DPDave Pleva1 day ago4.0Very nice
- SLS Lane2 days ago1.0Spicy chicken was raw and fries were cold
- JLJamie Ledsome2 days ago5.0Service was fast and friendly. Food came out quick, hot and fresh. Perfect! Keep up the great work!
- LDLisa DurstDec 8, 20255.0My mom lives in the area and we sometimes visit the drive-thru for lunch. I’ve been taken aback, honestly, at the incredible customer service I’ve gotten at the window, and not just from one person. I thought it would be only weekdays but I visited this past Saturday, December 6 with my husband, telling him that the gentlemen at the window are so good, they should train others. Seriously! And what a delight - we were treated to the nicest and funniest and joyful person behind the order screen. Most people are not like this, so please - recognize these great employees. (I threw away my receipt but will keep it next time.)
- FFFallonNov 19, 20251.0Every time I’ve visited this Wendy’s location, the service has been consistently poor. The workers often have an attitude and act as if customers are an inconvenience rather than the reason they’re there. I try to be understanding we all have rough days but it’s become the norm at this store. It really takes away from the experience, no matter how good the food is. I hope management takes time to address the customer service issues because people notice, and it matters.
Frequently Asked Questions About Wendy's
Is Aurora Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Aurora, OH?
The drive-thru is open Monday to Thursday and Sunday from 9:00 AM to 10:00 PM, and Friday to Saturday from 9:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Aurora serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order delivery or takeout from Wendy's in Aurora?
Yes, Wendy's offers delivery and takeout. You can check delivery availability and place orders via the Wendy's app or online at order.wendys.com.
What payment options are accepted at the Aurora Wendy’s?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
What is the casual dress code at Wendy's Aurora location?
The dress code is casual, so customers can dress comfortably when visiting.
How can I provide feedback or contact Wendy's Aurora?
You can provide feedback through Wendy's Customer Care via live chat on their contact page, call 888-624-8140, fill out their customer satisfaction survey, or call the Aurora location directly at (330) 995-0808.
Where is Wendy's located in Aurora, and how can nearby landmarks help me find it?
Wendy's is at 215 Barrington Towne Square, Aurora, OH 44202. Nearby places like Walgreens pharmacy and CVS Pharmacy can be useful landmarks to help locate it within Barrington Towne Square.
Are there other convenient services near Wendy's Aurora that customers might use?
Yes, nearby services include Western Union for money transfers, LibertyX Bitcoin ATM for financial services, and The UPS Store 3001 for shipping and printing needs, which can be useful before or after visiting Wendy's.
What nearby entertainment and leisure spots are close to Wendy's Aurora?
Nearby, customers can enjoy Veterans Memorial Park for outdoor activities, Cinemark 10 for movies, and Starbucks coffee shop for refreshments, making it convenient to plan visits around your meal.
Does Wendy's Aurora offer any mobile app for ordering?
Yes, you can order Wendy’s via their mobile app available on the Apple App Store or quickly order through the provided quick link URL.