Dunkin'

3.7
317 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
75 W Garfield Rd, Aurora, OH
44202, United States

Hours

Reviews

3.7
317 reviews
5 stars
148
4 stars
60
3 stars
26
2 stars
23
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.

Product Consistency

Customers frequently mentioned issues with food quality, such as stale donuts and incorrect or missing items in their orders.

Wait Times

Long wait times in both drive-thru and in-store were a common complaint, with some customers experiencing delays of over 30 minutes.

Staff Friendliness

While some reviews praised friendly staff, many others noted a lack of engagement and urgency from employees.

Inventory Issues

Several customers expressed disappointment over frequently being out of popular items, particularly donuts.
  • BM
    Becca Merlino
    Jan 5, 2026
    2.0
    Slowest drive thru, it just keeps getting worse.
  • KM
    K M
    Dec 21, 2025
    1.0
    The cashier I had through the drive-thru was extremely rude and blunt. No personality at all and was very unfriendly. The donut I had was drier than the Sahara desert and literally crumbled when I took a bite and tasted like it was four days old.
  • JH
    Jane Horn
    Dec 6, 2025
    1.0
    I got to matcha lattes one sausage and cheese on sour dough bread. The only thing that was correct was the two glazed donuts. You gave me this dry rye bread and you just did what you wanted to do. I didn't ask for egg but it was on there. How hard is it to follow a ticket I do all day long at work. Ill go to solon from now on .
  • DB
    Derrick Benner
    Nov 8, 2025
    1.0
    Wow what a dumpster fire the drive thru is. 29 minutes spent in it. Of course the mobile order was still wrong as well as the 4 cars in front of me who also sent things back. Kids working have no sense of urgency or hustle. The workforce is cooked with these kids coming through.
  • DT
    Deb Thompson
    Nov 6, 2025
    4.0
    Wow guys! If you want a donut after noon, the pickings are very thin. There were 3 donuts left in the case and some for the drive through. They ran out of plain bagels too. They only bake once a day, so I get it. The donuts we had we delicious but I cannot believe no new donuts until tomorrow. Maybe bake a few more !?

Frequently Asked Questions About Dunkin'

What are the regular business hours of Dunkin' in Aurora, OH?

Dunkin' in Aurora is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to make grabbing your favorite items convenient.