Dunkin'

3.7
313 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
75 W Garfield Rd, Aurora, OH
44202, United States

Hours

Reviews

3.7
313 reviews
5 stars
148
4 stars
60
3 stars
26
2 stars
22
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly and helpful while others are reported as rude and dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food presentation, leading to dissatisfaction.

Product Quality

While some customers praised the coffee and donuts, others reported issues with food quality, such as stale items and poorly made drinks.

Staff Efficiency

The drive-thru service is often noted as fast, but there are complaints about long wait times and understaffing during busy periods.

Cleanliness and Environment

The location is generally described as clean, but there are concerns about the management of food safety and proper handling.
  • TM
    Tanner Martin
    Nov 8, 2025
    1.0
    After sitting in line for 40 minutes this is what I get. 3/4 full large coffee that doesn't taste great and another coffee missing 2 of the only 3 ingredients. Won't be coming back.
  • DB
    Derrick Benner
    Nov 8, 2025
    1.0
    Wow what a dumpster fire the drive thru is. 29 minutes spent in it. Of course the mobile order was still wrong as well as the 4 cars in front of me who also sent things back. Kids working have no sense of urgency or hustle. The workforce is cooked with these kids coming through.
  • DT
    Deb Thompson
    Nov 6, 2025
    4.0
    Wow guys! If you want a donut after noon, the pickings are very thin. There were 3 donuts left in the case and some for the drive through. They ran out of plain bagels too. They only bake once a day, so I get it. The donuts we had we delicious but I cannot believe no new donuts until tomorrow. Maybe bake a few more !?
  • MS
    Miss Scarlet
    Nov 2, 2025
    1.0
    Sssssllllllllloooooooooo - as in SLO-HIO. It would literally be faster to drive to another one 1/2 an hour away.
  • TA
    T Annmarie
    Oct 27, 2025
    5.0
    The Aurora Dunkin is the best! My order is always perfect, the coffee is hot and delicious and the staff is always friendly, great considering its very early in the morning. Thank you to all of you, great job!

Frequently Asked Questions About Dunkin'

What are the regular business hours of Dunkin' in Aurora, OH?

Dunkin' in Aurora is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to make grabbing your favorite items convenient.