Business Details
About
Mexican Restaurant
Chipotle Aurora OH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.3
647 reviews
5 stars
136
4 stars
53
3 stars
41
2 stars
49
1 star
368
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling shortchanged on ingredients.
Food Quality
Numerous complaints about food quality, including over-salted dishes, stale ingredients, and unsanitary conditions.
Management Concerns
Several customers expressed dissatisfaction with management practices, citing disorganization and lack of accountability.
Mixed Experiences
While many reviews were negative, a few customers noted positive experiences with specific staff members and improved service.
- MSMark Stradiot6 days ago1.0Just go to a different location, it’s worth the extra drive.
- TSTom SJan 5, 20264.0Was running Sunday morning errands and thought we'd try. The food we ordered was good but was way more expensive than I thought it works be.
- DRDaniel RicciJan 3, 20265.0I consider myself something of a Chipotle aficionado (eating a Chipotle bowl once a week for the past 5 - 7 years). On a January Saturday afternoon I had perhaps my best Chipotle dining experience of my life. Tis an exquisite establishment. 5 stars.
- SBSavannah BuschDec 17, 20251.0I was there about a week ago and we walked in, and no employees were to be seen at all. Then when they do some up they’re out of steak which okay I get it until the woman scooping our food asked if he was going took more and he said no I’m not doing that. You mean your job? - also it was clear it was not busy even on mobile orders so not an excuse in this instance
- ACalex columbusDec 6, 20251.0Beware if you come to this location most times after 6 they run out of half the ingredients it doesn’t matter if they are fully staffed or not. You also have to go back and forth with workers about portions of meat often having to have to pay for double meat just to get a regular portion size they will literallly give you a half scoop and say that’s a full portion so you have to pay for double to get a regular size. Especially the indian lady. Overall this location has just gone downhill just a bunch of younger people running the store that blast music in the back and could care less about working truly. I don’t see this location staying open for much longer
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Aurora, OH offer?
Chipotle Aurora OH serves customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill in Aurora, OH?
Chipotle Aurora OH is open daily from 10:45 AM to 10:00 PM.
Can I order food online from Chipotle Mexican Grill in Aurora?
Yes, you can order online through their official website or the Chipotle app for a convenient pickup or delivery.
Does Chipotle in Aurora have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn points and receive exclusive offers and free food.
Is Chipotle Mexican Grill in Aurora, OH welcoming to the LGBTQ community?
Yes, Chipotle Aurora OH is welcoming to LGBTQ individuals as indicated by their inclusive policies.
What is the address and contact number for Chipotle in Aurora, OH?
The restaurant is located at 7020 Aurora Rd, Aurora, OH 44202. You can reach them at +1 330-562-0452.
Which nearby dining options are available around Chipotle Aurora?
Nearby dining options include Steak 'n Shake for American cuisine, Buffalo Wild Wings for wings and bar food, and Jersey Mike's Subs for sandwiches.
Are there any nearby places to grab coffee before or after visiting Chipotle?
Yes, there are two Starbucks coffee shops nearby where customers can enjoy coffee or snacks before or after dining at Chipotle.
What nearby stores and services can customers visit along with Chipotle?
Customers can visit Target for shopping, The Home Depot for home supplies, and WesBanco Bank for financial services, all located near the Chipotle Aurora location.
How can customers access Chipotle Aurora via social media and online platforms?
Customers can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, Pinterest, and LinkedIn for updates and promotions.