Customers frequently reported slow service, long wait times for food, and poor customer service experiences.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms and dining areas.
Order Accuracy
Numerous reviews mentioned issues with incorrect or incomplete orders, especially for takeout.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.
TB
Thankful Blessed
3 days ago
1.0
I have never had a burger from here before and its burnt and dry all around...very disappointed with my mushroom burger...I can't taste the cheese or mushrooms either...I won't be wasting my money here again...
EA
Ehsan Asadi
3 days ago
1.0
I had to wait for 20 minutes to get my online that was supposed to be ready asap. Then when I got home I noticed they missed a bunch of items from my order. I had to call them and wait for another 10 minutes and at the end their best offer was we can just refund $5 back. If I had to buy those items separately it would be about $10. Ignore the fact, now we need to deal with not having enough food for all of us.
MN
Mark Brown (NMP)
3 days ago
2.0
Food was good but took forever and was cold, service was horrible.
JV
Jeremiah Vanwormer
Nov 10, 2025
5.0
Really good food for a chain restaurant. They were a little slow but the quality didn't suffer.
JF
Jack Fromet
Nov 7, 2025
1.0
genuinely how difficult is it to get an order right that is not only written on the receipt but each individual box in the bag. every sauce was missing. wings were made wrong. not to mention the 15 minute wait past the estimated pickup time. completely dismissive staff. do you guys only employ completely incompetent people?
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Aurora, OH specialize in?
Buffalo Wild Wings specializes in Buffalo, New York-style wings offered with your choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings at 18865 Giles Rd, Aurora?
Buffalo Wild Wings is open daily from 11:00 AM to 11:00 PM.
What is the address and contact number for the Buffalo Wild Wings in Aurora, OH?
The address is 18865 Giles Rd, Aurora, OH 44202. The main phone number is +1 330-562-2150.
Does Buffalo Wild Wings in Aurora offer takeout options?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant along with being a sports bar and chicken wings restaurant.
Where can I find more information or make reservations for Buffalo Wild Wings in Aurora?
You can visit their official website at https://www.buffalowildwings.com/locations/us/oh/aurora/18865-giles-road/sports-bar-562/ for more information and possible reservation details.
Can I visit Starbucks near Buffalo Wild Wings in Aurora for coffee before or after my meal?
Yes, there is a Starbucks coffee shop near Buffalo Wild Wings where you can enjoy coffee or snacks before or after visiting the restaurant.
What other dining options are available near Buffalo Wild Wings at 18865 Giles Rd?
Nearby dining options include Steak 'n Shake, Chipotle Mexican Grill, Jersey Mike's Subs, and Pizza Hut, offering a variety of cuisines like American, Mexican, and sandwiches.
Are there any grocery stores or supermarkets near Buffalo Wild Wings in Aurora?
Yes, ALDI USA and Target Bainbridge are nearby and provide grocery and supermarket options for your convenience.
Is there a bank close to Buffalo Wild Wings in Aurora for convenient financial services?
Yes, WesBanco Bank and PNC Bank are nearby, allowing you to handle banking needs before or after dining at Buffalo Wild Wings.
Are there other local services near Buffalo Wild Wings that I might find helpful?
Nearby services include Sport Clips Haircuts of Bainbridge for grooming, Home Depot for hardware and home improvement, and Premier Martial Arts Aurora for fitness activities.