Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service, with some praising friendly staff while others reported rude or unhelpful interactions.
Order Accuracy
Frequent complaints about incorrect orders, with many customers receiving items they did not request.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Speed of Service
Generally positive feedback on the speed of service, with many customers noting quick drive-thru times.
Cleanliness
Reports of cleanliness vary, with some customers mentioning dirty floors and sticky surfaces.
GL
Grace Lemay
Oct 28, 2025
1.0
Would rate a negative if I could. The Manager named Kayla Nash, is very unprofessional, tries to deliberately argue with customers and has an awful attitude all around. The store is very disorganized and not clean AT ALL. Don’t know what happened, but this used to be the best Wendy’s in Athens. Now it’s switched. Cold food, poor service, and a stomach ache is all you’ll receive from Richland Avenue Wendy’s.
JJ
Jazzy Jessica Jewell
Oct 24, 2025
1.0
If you want the worst customer service possible this is the location for you.
MC
Maddie Clemens
Sep 3, 2025
5.0
so fire got us right extra sauce so nice so quick went above and beyond give these workers a raise we’ll never go to the wendy’s on east state again bless them
DB
Donna Browning
Aug 28, 2025
5.0
Friendly 😁
BS
Big Steve
Aug 24, 2025
1.0
By far the worst resturaunt in athens county, food is trash and if you want what you actually order i promise you will not get it the first time
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Athens, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Athens, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 592-2545.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Richland Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Athens, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Richland Ave?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does Wendy's at 380 Richland Ave offer breakfast?
Yes, this Wendy's location serves breakfast with various combos and sandwiches available via the app or website.
How can I order Wendy's food online?
You can order online through the Wendy's app or at order.wendys.com by selecting the Athens, OH location.
Is Wendy's at 380 Richland Ave currently open?
Yes, Wendy's on Richland Ave is open every day and committed to serving customers consistently.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback about my experience at Wendy's on Richland Ave?
You can contact their Customer Care through the Live Chat or call 888-624-8140, or fill out Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant posters.
Are there other fast food restaurants near Wendy's on Richland Ave?
Yes, nearby fast food options include McDonald's and Taco John's, which can be convenient alternatives or additional dining choices.
What other types of dining options are near Wendy's at 380 Richland Ave?
Close by are dining spots like DP Dough for pizza, Purple Chopstix for Chinese and Thai cuisine, and McHappy's Bake Shoppe offering bakery and coffee items.
Which nearby services can be useful when visiting Wendy's on Richland Ave?
Nearby you can find Hocking Valley Bank for banking needs, Speed Queen Laundry for laundry services, and Summit Fitness Center for gym facilities.