Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
596 reviews
5 stars
277
4 stars
138
3 stars
82
2 stars
29
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Many customers reported issues with food quality, including cold, stale, or incorrect orders.
Cleanliness
Several reviews mentioned that the location was dirty, with sticky floors and unsanitary conditions.
Speed of Service
While some customers praised the quick service, others experienced long wait times and incorrect orders.
- AWAmone WildoneDec 15, 20251.0Order two hamburgers chicken nuggets and two fries. The burgers were wrong. Only one peice of bacon on each sandwich. The bread was stale and the cheese wasn't melted. Got home after eating here and got really sick. Never eat at this place and the kid in the drive through was so rude. Do better this is a small town no reason for bad service and bad food.
- NGNeil GillilandDec 15, 20251.0Was ordering food, got no response, the guy then said on the speaker "I don't have time for this shit" and then a girl got on the speaker and complained about us not answering about what sauce we wanted for our nuggets and said that we were "running up her drive thru times" and then we told her that no one ever asked what sauce we wanted and then she argued with us about it and then after we went to the window to pay, she was still running her mouth and then the guy asked us to park and they would bring the food out even though there was no one behind us.
- SHScar HillmanDec 5, 20251.0Took an hour and a half to get food when food was delivered half of the food was missing, gave us a spoon but no ice cream? instead of giving us the missing food they gave us a two dollar coupon for fries. Food was contaminated with employees hair. It’s not it.
- GLGrace LemayOct 28, 20251.0Would rate a negative if I could. The Manager named Kayla Nash, is very unprofessional, tries to deliberately argue with customers and has an awful attitude all around. The store is very disorganized and not clean AT ALL. Don’t know what happened, but this used to be the best Wendy’s in Athens. Now it’s switched. Cold food, poor service, and a stomach ache is all you’ll receive from Richland Avenue Wendy’s.
- JJJazzy Jessica JewellOct 24, 20251.0If you want the worst customer service possible this is the location for you.
Frequently Asked Questions About Wendy's
Is Richland Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Richland Ave?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does Wendy's at 380 Richland Ave offer breakfast?
Yes, this Wendy's location serves breakfast with various combos and sandwiches available via the app or website.
How can I order Wendy's food online?
You can order online through the Wendy's app or at order.wendys.com by selecting the Athens, OH location.
Is Wendy's at 380 Richland Ave currently open?
Yes, Wendy's on Richland Ave is open every day and committed to serving customers consistently.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback about my experience at Wendy's on Richland Ave?
You can contact their Customer Care through the Live Chat or call 888-624-8140, or fill out Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant posters.
Are there other fast food restaurants near Wendy's on Richland Ave?
Yes, nearby fast food options include McDonald's and Taco John's, which can be convenient alternatives or additional dining choices.
What other types of dining options are near Wendy's at 380 Richland Ave?
Close by are dining spots like DP Dough for pizza, Purple Chopstix for Chinese and Thai cuisine, and McHappy's Bake Shoppe offering bakery and coffee items.
Which nearby services can be useful when visiting Wendy's on Richland Ave?
Nearby you can find Hocking Valley Bank for banking needs, Speed Queen Laundry for laundry services, and Summit Fitness Center for gym facilities.