Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of complaints.
Food Quality
Food quality was inconsistent, with complaints about cold, overcooked, or improperly prepared items, alongside some positive remarks about specific menu items.
Speed of Service
Customers frequently noted long wait times for both drive-thru and app orders, impacting their overall experience.
Cleanliness
Several reviews mentioned cleanliness issues at the location, affecting customer satisfaction.