At Papa Johns Pizza in Athens, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Athens pizza for any occasion. Call us for pizza delivery in Athens or stop by 443 E STATE ST for carryout to order the best pizza in Athens, along with breadsticks, wings, and more!
Mixed reviews on customer service; some praised staff while others reported rude behavior and poor communication.
Order Accuracy
Frequent complaints about incorrect orders and issues with the order-ahead system.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received undercooked or poorly made items.
Delivery Issues
Numerous complaints about long delivery times and mishandled orders.
Cleanliness
Concerns raised about cleanliness and hygiene practices in the store.
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Sabrena
Aug 27, 2025
1.0
I recommend to quit the corporate greed & drop Doordash as your delivery service and hire enough actual drivers. Is the poor customer service & giving you a bad name really worth the $money$ saved from paying someone? I'm so tired of my order being rerouted to Doordash then they have the nerve to text or call me to complain because I live outside of town and they have to drive to me for a $5 tip on a $20 order then I'm already being charged $6 delivery fee. Therefore that should be $11 going to the driver not to mention whatever Doordash may throw on top (as I know they often do have bonuses). That's the BS a customer has to deal with 99% of the time and like I told the driver a tip is earned not given. I will add to a tip everytime if I get my food in a timely manner, have good communication and a polite driver.
JK
Joseph Kasler
Jul 24, 2025
1.0
Ordered a extra large Pizza and this is what I received. And when I called them, they acted like it was no big deal. If I wanted a large pizza, I wouldn't have paid for an extra large pizza